You may have selected a profile that does not alert you audibly when you receive messages. You may select a different profile, edit the current profile or create a completely new profile. I'm attaching instructions for creating a profile and editing would be similar except you would select a profile then select "edit" for the menu. Be use you have "tone" or "vibrate and tone" selected and that the volume is not on mute. Always save your changes.
Create notification profiles
1.In the profiles list, click the trackwheel.
2.Click New Profile.
3.Type a name for the profile.
4.Click an item.
6.Set how you want to receive notification for that item.
7.Click the trackwheel.
9.Click the trackwheel.
To turn on tones when pressing the keys, follow the following instructions:
Turn on tones when pressing keys
In the device options, click Screen/Keyboard. Set the Key Tone field to On. Click the trackwheel. Click Save.
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There are two types of profiles that Bluetooth headsets uses. One, it is called the A2DP (Advanced Digital Profile) and second is called the Headset profile (Mono).
The A2DP is used for listening music that's transmitted from the phone to the headset. The Headset profile is used for calling. But the A2DP can also be used for calling if the phone or the headset support it.
If one of your device (either the phone or the headset) doesn't support it, then that could be the reason why you couldn't hear the sound.
If both devices support A2DP, make sure that your headset is connected to the phone via the A2DP profile.
You need to refer to the phone manual to see if it's supported by your phone and how to connect to it.
Assuming you have the audio volume turned up, do you have a bluetooth headset? Check the Bluetooth options to make sure there are no associated bluetooth devices (or just turn bluetooth off).
If that still doesn't work, try clicking the trackwheel and seeing if it says "Mute" or "Unmute" respectively.
If you still can't hear the callers voice, you may have a defective earpiece in the phone and it's time for repair. If you don't have a bluetooth headset, you can try to use one of those to hold a conversation. I have my bluetooth headset around my neck at all times, I can't stand talking without it. As an added bonus, people who can't see my earpiece in my ear thinks I'm talking to myself.
Hi--First, make sure your "mute" function is off. Try holding both volume buttons at the same time for a second or two. If that doesn't help, while you're having a conversation, either with or without bluetooth, make sure your phone's volume is turned up. On a lot of phones the volume button will control both ringer and conversation volumes, but turning it up without the phone in use only affects the ringer volume. My husband thought there was something wrong with his bluetooth until we noticed his phone volume was set too low--not as noticeable on handset, but bluetooth apparently needs volume up pretty high!
Press and hold down the button on the front of the bluetooth (has little phone symbol). Wait until it is blinking blue, means it's on. Keep it held down longer, it will be a constant blue light, no blinking. That is pairing mode. That is when you should search for the device via your phone and it will come up as H200. Pair, put in 0000 as your code. Should connect. Hold down the button on the bluetooth while on and it will blink red once and that means it's off. While connected to your cell it can answer your calls, hang up calls, up/down volume, ignore calls, and call the last person called. The pairing thing took a while for me to figure out, I have the manual and it doesn't say anything about waiting until it's a constant blue light. Make sure you keep holding it down until the blue light is on, NOT flashing, it will start flashing but keep it held down until it stops flashing and is on.
This is a known promblem with the treo phones. If you had a wired headset plugged in to your phone then removed it. The phone thinks the headset is still plugged in. Try putting headset back in phone and removing it. You may need to do this a couple of times. If it still doesn't solve the problem make sure your bluetooth on the phone is turned off. If problem still exists you may have to contact your carrier for replacement.
i encountered this problem after i started using a bluetooth headset. when the headset is not in use (not turned on, not even with me), sometimes there is no sound from the speaker, and the other party cannot hear me. meanwhile, the call timer is clicking away indicating the call connected. it seemed there was some issue in the bluetooth stack, and the phone thought it should be communicating with the BT device rather than it's onboard speaker/mic. to resolve, i disconnect the call, go to the main screen; in the bottom right corner, use the bluetooth manager icon to turn BT On then Off again. this resets the phone's speaker/mic usage, and calls can be made like normal. i hope this helps you.
The first 2 answers sound relay dumb but always start at the beginning when diagnosing a problem.
1: make sure you're not placing your thumb over the Mic (located at the bottom, front of the device).
2: make sure Mute is not turned on, if it is tap it to turn it off.
3: if your using handsfree mode try picking the phone up and using it normally.
There's no Mic volume control in the standard Matchbox based GUI but some 3rd party software does include volume adjustments so take a look at your settings in any control apps you have installed.
lastly see if you get the same problem using a headset, you have not said if you are using the phone normally, with a headset/BlueTooth headset or in handsfree mode.
Post back if non of this helps.
I had a similar issue on mine. The easy fix was to insert a headset jack and pull it out quickly. I think something got stuck that turns off the speaker after I put the headset in the jack once. If this is the problem, I think you should also see a headset icon when making calls, even though no headset is attached.