Question about Computers & Internet
I had Mac OS 8.6 for over 8 years and a Canon i560 Bubble Jet Printer which I bought new both work very well together with no problems. I print Photos and Brochures. The main software I use is Photoshop and Quark Xpress.
I could print photos with a single color and I had "Media Type" to chose from.
Then I update my Computer to Mac OS X 10.5 (leopead) few weeks ago.
My problem is I don't have "Media Type nor be able to print a single color. There is no pop up menu or Special Effects menu to go to. I download from canon Print Driver Ver 2.32 from www.canon.com. but I still had the same problem. So I deleted that version restarted the computer got onto the internet and found a Print Driver ver. 4.83 for i560 for mac 10.5 now I cant print anything. So now I deleted that Version too. Is there anywhere where I can Download Canon i560 print Driver for Mac OS X 10.5. Could you please help me I would be most grateful. Thank You for listening to me!!!. My Email Address: firstname.lastname@example.org
King Regards Ruth
Ruth...unfortunately you must wait on Canon to get a print driver that works.
Background: In the process of creating and publishing new operating systems Apple contacts all of the peripheral manufacturers that they have to support and gives them the interface criteria for their new operating system. In this list is printers. When the operating system is published it does not include all printers because many times the printer manufacturers don't have time to react.
One of the criteria is how good is the information that Apple gave them for the interface. Printer drivers are time-related and often are tricky to write. This sounds like the version that you have (4.83) is not a good version or may be interacting with other software combinations that only you have that weren't tested. I wouldn't be suprised if they came out with 4.84 this week.
Your best bet is to contact Canon directly with your problem and keep on them until they have it solved. Mention that your only option at this point is to buy someone else's (not Canon) printer. Every new version of a print driver is some solution to a problem that they have had in the past or a new compatibility with new operating system. Remember that Canon has limited resources and money (incentive) to fix your problem and may not be as responsive as you would like. Also, Apple is still the minority player in the operating system market (less incentive).
My solution: continue to contact Canon until you get an a fix.
- cost...your time and effort. Time to fix...???
My second solution: buy another printer (not a Canon). Make sure it is in the list that Apple (specifically Mac OS X 10.5) says they have drivers that they have tested.
- cost...$150US maybe. Time to fix...immediate.
Posted on Jul 21, 2008
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Posted on Jan 02, 2017
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