Question about Samsung CLP-500 Laser Printer

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Invalid tonner i just bought new tonner cartridges for my samsung clp 500 and it said my new tonner cartridges were invalid? why is this i've had it a while now and not used it for a while because the tonner is so expensive but i bought them because they were reduced to £35 about half the normal price and they were brand new

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I have had this problem come up a lot, even using genuine parts. All I do is clean the contacts with white spirit (dry cleaning fluid) NOT METHOLATED SPIRITS OR TURPENTINE. It should then resolve itself.

Posted on Aug 04, 2008

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i think u have refilled the toner cartridges, when ever u make a refill please change chip also.Otherwise go for Genuine samsung

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this error is shown when the installed cartridge is either for the wrong model of printer, either a re-filled cartridge for the right model, but that hasn't been reset properly. if the cartridge is right for that model of printer and you bought it from a legal supplier, you can return it together with the receipt and claim a new one.

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This can happen if you install a CLP-500 cartridge OR a Xerox Phaser 6100 cartridge.

Physically they are the same, but the 'chip' is different.

In the case of the Xerox, it is the programing of the chip that 'tells' the printer its a Xerox cartridge, and the printer won't accept this as valid.

If it's a CLP-500, the three contacts on the side of the cartridge have a resistor (for the capacity of the cartridge) and a falmeproof fusible resistor which resets tha page counter (for that cartridge) when a new cartridge is installed.

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After 2 years ,surly it need to change some part because of life time of some part that is very tired ,try to show it or take it to samsung service center in your country ,...

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is it a genuine toner?

some printers will not work with certain "reman" toners.

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Please take your unit to an Authorized Service Center ASAP. Do not tur on the unit again. That burned fuse means that the temperature sensors inside the printer (thermistors) are not working correctly and the unit is overheating.

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1 Answer

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CLP-500 and CLP-510 toner cartridges are identical in shape, but the internal microchip and toner sensors are diferent. therefore they are usually mixed up, producing the problem just described. If you check your toners and happen to have the correct ones, then have them replaced by your supplier; or better yet, try another company. Not all remanufacturing companies are able to fully reproduce the algorythms contained in such chips.

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