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Getting Pictures Off Camera

Hi I have a Canon PowerShot A460 Digital Camera and it works great when I want to take pictures or make movies. The problem is that when I try to connect it to my computer to retrieve the pictures on the camera, my computer says that my camera isn't detected. I don't understand why that is because the camera's software works fine. I thought it was a problem with the USB cord, but it works fine with other electronic devices. The USB doesn't seem to work with the camera. I don't get whats the issue. Please help, thanks.

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  • Ashley Williams Jul 20, 2008

    I did try these methods and no solution. When the camera is turned while still attached to the USB cord, Canon PowerShot A460 message box says its connected and there's a choice to select a program to launch this action. The thing is there are no choices and all I can do is click Cancel. When I go to Control Panel my Camera doesnt show up unless its on, if its off it disappears. I get the message "Scanner or camera in use, please try again later" if the camera is on. If it is off I get, "The computer cannot detect the scanner or camera. Please make sure the device is turned on and is properly connected to the computer. If the computer still cannot detect the device, open Control Panel, click Scanners and Cameras, and then click Add Device". I tried this and my camera doesn't show up whether on or off. My USB cord works with my MP3 player and the camera's software works fine. Maybe I should just buy a new USB. The camera still works fine I can take pictures and movies. I just cannot seem to get them on my computer. Thanks for trying to help.

  • Anonymous Apr 07, 2009

    I can connectg the camera but it says its not pluged in propertly or that theres no proogram to launch it

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Have you looked in my computer for the camera??  Try running the camera and scanner wizard in accessories from the start menu.  If this does not work, go to control panel>printers and other hardware and click on scanners and cameras.  If your model is not there then click an an imaging device (top left under imaging tasks) and follow the steps putting in your model ect.
If all of this fails then there are other possibilities 

  • Faulty cable
  • Faulty USB port
  • Problem with your camera
  • Problem with your software from camera
Hope this helps

Posted on Jul 20, 2008

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