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I ran out of paper while printing. when i added more paper the printer went offline. i can't go online. i am in safe mode and had no problem with the printer until now.

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Hello sagold15,
For some reason your printer went offline during the out of paper. Go into your printer section and right click the printer in subject and check it the "Use printer offline" is checked. If so, uncheck it and your printer will be back online. This will help your question.

Good luck and thank you.

Posted on Jul 20, 2008

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