An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert who has written 50 answers of more than 400 characters.
An expert who has written 20 answers of more than 400 characters.
Re: 5700 ERROR CODE
Suspect the printer's program is scrambled (didn't "boot" right)
Could there have been any power fluxuations/lightning? Even if it wasn't on, if it was plugged in the wall then there could have been damage. Are you using a universal power device or a current protector?
Unplug the unit from the wall, wait 20 to 30 seconds for the power capacitors to disipate their energy and then plug it back in. This will do a HARD reset.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Pros: This is a pretty decent product as far as ink jets go. Nice
to be able to use the feeder to scan multi-page documents and even
cover two sides by running two passes and then the software interleaves
the pages to make a seamless pdf file.
Cons: Ink jet technology. It worked very nicely for a year and then a few jets plugged up and wouldn't clear out even with cleaning. Today the unit is dead, reporting error code 5700 and refusing to do anything after a paper jam. Cartridges with chips.
I was pretty happy with this printer until one day it decided to grab
about 30 sheets of paper at one time from the top feeder. This created
a pretty major jam, and it reported the error code 5700. This jam must
have stripped something in the gearing since now all it will do is
report this error even after power cycling. Web search reveals that
this is a serious fault that requires it to be sent in for repair. Yea,
right. This unit is designed to be never disassembled since everything
snaps together and opening it up is a major puzzle.
This is only reader review which i found in the web. this may tell you what is the error is all about..
Steps to remove paper jam in Printers:
Step 1 Turn
the printer off and on to see if it can automatically clear some or all of the
jam. Many printers provide an error-code listing on the front panel display for
the area where the jam occurred. If your printer shows an error code, be sure
and check the printer manual to see if that identifies the area of the printer
where the jam occurred. Step 2 Turn
off the printer. Step 3 Remove
any paper trays. Inspect them for wrinkled or damaged paper. Step 4 Open
any other doors that give access to the printer's paper path and to the toner
or ink cartridge. Step 5 If
necessary, remove the toner or ink cartridge. Place it in a bag or away from
light to avoid damaging it. Step 6
jQuery('#jsArticleStep6 span.image a:first').attr('href','http://i.ehow.com/images/ehows/steps/books/266_b1.jpg');
If you find a piece of jammed paper, remove it by holding it with both
hands and pulling firmly (see A). The goal is to keep the paper from tearing.
If several pieces are jammed together, try pulling out the middle piece first
to loosen the jam. Step 7 If the paper does tear, try rotating the roller gears manually to free
the paper (see B). Don't force anything, though. Step 8 Replace
the toner or ink cartridge and paper trays, close any doors you opened and turn
the printer back on. Step 9 If
the printer paper jam message still appears, then there is still some paper in
the printer. Inspect the paper path once again.
5700 is a ASF cam error most likely. Here the Canon proceedure for fixing it! DESCRIPTION: 5 Alternating Blinks (SFP) / ##356 (MFP) - ASF Cam Sensor Error SOLUTION(S): Adjust the Screws & Main Case Unit Movement (i.e. from shipping) may cause the plastic guide to move away from the chassis. When this occurs, the gears cannot rotate properly causing a grinding noise and 5 alternating blinks (SFP) or ##356 (MFP) - ASF Cam Sensor Error. Procedures
Remove the Left and Right Covers and the Main Case Unit (main cover).
Remove the 4 mounting screws from the Chassis.
Remove the Main Unit from the Bottom Case.
Turn the Main Unit over (upside down) and place on work surface.
Inspect the ASF section of the Main Unit for a gap between the white plastic guide and the Chassis. Note: The size of the gap varies. Even if the gap is not visible, complete the steps below.
Disconnect the appropriate cables and remove the Logic Board from the Chassis.
Loosen (do not remove) the 4 mounting screws (the mounting screws can be found behind the logic board) on the Chassis.
Re-seat the white plastic guide so it sits flush against the Chassis. The tip of the white plastic guide should sit slightly inside the mounting screw hole. When seated correctly, the gap will no longer be present.
Tighten the 4 mounting screws without causing the plastic guide to shift.
Canon is fairly standard with their error codes no matter the model. Error Code 5700 basically means the paper sensor is not working properly. If this is the case then you will need to buy another printer. Most repair shops will charge more to fix the old one then you would spend on a new one. Sorry for the bad news. Although, I would strongly suggest you contact Canon Tech Support to validate this information. You can reach them at the number below between 8AM and 12 Midnight EST. Good Luck!
A E002-000 is fixing unit error code. It is a power problem with the fixing unit. When you removed the paper jam did you see any piece of a blackish grey plastic pieces. If so you need to replace the fusing unit and or the upper fixing film..