Question about Canon PIXMA MX700 All-In-One InkJet Printer

1 Answer

5700 ERROR CODE

After removing a paper jam I have this error that I cannot fix any suggestions?

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  • Patricia Cazier Jul 20, 2008

    This printer is less than a month old. From my search for assistance it appears this is a common problem with this printer but everyone wants to charge me to assist me. This is crazy!

  • Anonymous Nov 14, 2008

    Also removed a paper jam from the rear feed and recieved the same 5700 error code! HELP

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  • 70 Answers

Suspect the printer's program is scrambled (didn't "boot" right)

Could there have been any power fluxuations/lightning? Even if it wasn't on, if it was plugged in the wall then there could have been damage. Are you using a universal power device or a current protector?

Unplug the unit from the wall, wait 20 to 30 seconds for the power capacitors to disipate their energy and then plug it back in. This will do a HARD reset.

Posted on Jul 23, 2008

  • Kim Parker
    Kim Parker Jul 24, 2008

    Get your money back or get relief from the manufacturer. It should be under warranty if it is less than a month old.

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1 Answer

What is error code 5700?


Hi,

I have seen this error a few times through the use of our inklink products.

The error 5700 is as follows:
This error takes place when feeding paper
from the ASF after an error occurred in the
ASF cam sensor.

Make sure that there is no paper jammed in the printer and nothing is blocking the paper path.

Oct 15, 2013 | Canon PIXMA MP520 InkJet Printer

1 Answer

Error 5700 impresora MX700


"Printer died after 1 1/2 years, error code 5700." on May 1, 2009 by danmc7777 (2 reviews)

Pros: This is a pretty decent product as far as ink jets go.
Nice to be able to use the feeder to scan multi-page documents and even cover two sides by running two passes and then the software interleaves the pages to make a seamless pdf file.

Cons: Ink jet technology. It worked very nicely for a year and then a few jets plugged up and wouldn't clear out even with cleaning.
Today the unit is dead, reporting error code 5700 and refusing to do anything after a paper jam.
Cartridges with chips.

Summary: I was pretty happy with this printer until one day it decided to grab about 30 sheets of paper at one time from the top feeder. This created a pretty major jam, and it reported the error code 5700. This jam must have stripped something in the gearing since now all it will do is report this error even after power cycling. Web search reveals that this is a serious fault that requires it to be sent in for repair. Yea, right. This unit is designed to be never disassembled since everything snaps together and opening it up is a major puzzle.


This is only reader review which i found in the web. this may tell you what is the error is all about..

Nov 10, 2010 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer

Paper jam in rear feeder and now have erroe code 5700


Steps to remove paper jam in Printers:
Step 1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Step 2
Turn off the printer.
Step 3
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Step 4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
Step 5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
Step 6
jQuery(document).ready(function(){ jQuery('#jsArticleStep6 span.image a:first').attr('href','http://i.ehow.com/images/ehows/steps/books/266_b1.jpg'); }); If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
Step 7
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
Step 8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
Step 9
If the printer paper jam message still appears, then there is still some paper in the printer. Inspect the paper path once again.

Feb 19, 2010 | Canon MX700 Office All-In-One InkJet...

1 Answer

Error code 5700.. already checked for jams, none, unpluging won't do it... none of the buttons respond... what else ??


Error 5700 is ASF sensor error.Check first the sheet feeder.If not have a jams the problem is in purge station.You can't fix it by yourself and your printer need repair.

Nov 04, 2009 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer

Error code 5700


5700 is a ASF cam error most likely. Here the Canon proceedure for fixing it!
DESCRIPTION: 5 Alternating Blinks (SFP) / ##356 (MFP) - ASF Cam Sensor Error
SOLUTION(S): Adjust the Screws & Main Case Unit
Movement (i.e. from shipping) may cause the plastic guide to move away from the chassis. When this
occurs, the gears cannot rotate properly causing a grinding noise and 5 alternating blinks (SFP) or ##356
(MFP) - ASF Cam Sensor Error.
Procedures
  1. Remove the Left and Right Covers and the Main Case Unit (main cover).
  2. Remove the 4 mounting screws from the Chassis.
  3. Remove the Main Unit from the Bottom Case.
  4. Turn the Main Unit over (upside down) and place on work surface.
  5. Inspect the ASF section of the Main Unit for a gap between the white plastic guide and the Chassis.
    Note: The size of the gap varies. Even if the gap is not visible, complete the steps
    below.
  6. Disconnect the appropriate cables and remove the Logic Board from the Chassis.
  7. Loosen (do not remove) the 4 mounting screws (the mounting screws can be found behind the
    logic board) on the Chassis.
  8. Re-seat the white plastic guide so it sits flush against the Chassis. The tip of the white plastic
    guide should sit slightly inside the
    mounting screw hole. When seated correctly, the gap will no longer be present.
  9. Tighten the 4 mounting screws without
    causing the plastic guide to shift.
  10. Reassemble the printer and retest.

Sep 25, 2009 | Canon Pixma iP4500 InkJet Printer

2 Answers

Cannon pixma ip 4600 error code 5700 - paper jam


The error code 5700 is the sensor error.Replace the sheet
feed unit and then adjust the timing of the paper feed gears.

Sep 02, 2009 | Canon PIXMA iP4600 Color InkJet Photo...

1 Answer

5700 in mp520


Canon is fairly standard with their error codes no matter the model. Error Code 5700 basically means the paper sensor is not working properly. If this is the case then you will need to buy another printer. Most repair shops will charge more to fix the old one then you would spend on a new one. Sorry for the bad news. Although, I would strongly suggest you contact Canon Tech Support to validate this information. You can reach them at the number below between 8AM and 12 Midnight EST. Good Luck!

Canon Tech Support: 800-828-4040

Jun 08, 2009 | Canon MP520 All-In-One InkJet Photo...

1 Answer

Error code 06AA


hi,
           it's a mechanical jam problem.   if it is still under warranty, then I suggest you call canon and arrange with them to get it fixed or replaced ASAP

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1 Answer

It never works cuz the screen says error 5700 and wont do anything


Error 5700 is usually a paper "feed" jam.Check the automatic paper feed area to see if any paper is jammed

May 06, 2009 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Canon PC 1060 error code E-002-000


A E002-000 is fixing unit error code. It is a power problem with the fixing unit. When you removed the paper jam did you see any piece of a blackish grey plastic pieces. If so you need to replace the fusing unit and or the upper fixing film..

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