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Problem for Canon PIXMA MX700 All-In-One InkJet Printer

5700 ERROR CODE

By patsy130a on Jul 20, 2008

" "

After removing a paper jam I have this error that I cannot fix any suggestions?

Comments:

Jul 20, 2008

- This printer is less than a month old. From my search for assistance it appears this is a common problem with this printer but everyone wants to charge me to assist me. This is crazy!

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Same Problem

Nov 14, 2008

- Also removed a paper jam from the rear feed and recieved the same 5700 error code! HELP- Guest

Solution #1

posted on Jul 23, 2008

kim_cu

Rank: Wiz Computers & Networking

Expert
Rating: 81%, 57 votes

Suspect the printer's program is scrambled (didn't "boot" right)

Could there have been any power fluxuations/lightning? Even if it wasn't on, if it was plugged in the wall then there could have been damage. Are you using a universal power device or a current protector?

Unplug the unit from the wall, wait 20 to 30 seconds for the power capacitors to disipate their energy and then plug it back in. This will do a HARD reset.

Comments:

Jul 24, 2008

- Get your money back or get relief from the manufacturer. It should be under warranty if it is less than a month old.

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