Question about Canon NP 6650II Copier

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Canon 6650 E010 error

Help,i keep getting this error when trying operate the machine. Any help would be grateful,

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  • XwyhyX Jul 23, 2008

    hmm my technician took the motor out and said it was broke, dumbo sized paperclips? those in the machine?

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Uhhhh, wow. That is a main motor lock error code. As in the main motor is bound up and cant move because of a physical bind or the motor has taken a dirt nap. Very rare code. I have been working on Canon machines for 20+ years and only seen that once. One of those what I call "DUMBO SIZE" paper clips truly kept the motor from turning. GFL.....

Posted on Jul 23, 2008

  • jeff heightchew
    jeff heightchew Jul 24, 2008

    Hello Xwy

    I just went to and am currently reviewing the"FIXya" website and noticed your response. I would like to clarify. First, The "dumbo clips" I was referring to are the biggest paper clip you'll see. They have set of conntact areas that are quite large and I have also heard them called "butterfly clips, referring to the "wings" that I thought looked like the ears of an elephant(dumbo). Typically foriegn objects like this accidently fall from the copier glass or document feeder area down to the bypass tray located on the right of the copier. This tray was meant for heavy stock paper or transparencies. It is often left open,and is a convenient way for foreign objects to enter the paper path as folks prepare their documents for copying. They stand over the machine and remove staples and clips, and if the bypass tray(Canon tends to call it a MULTI FEED tray) is open any stuff from above can fall into the bypass tray and get gobbled up by the copier. But the bottom line remains the same. The main controller of the copier sees that the main drive motor is not operating which means the motor died (rare) or some foriegn object has bound the main drive up to the point that the motor cannot operate properly. I just wanted to take a moment to better explain the "DUMBO" thing. I wish you the best.

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ERROR codes Canon 6650


Canon 6650 E000 Thermistor E001 SSR E002 Thermistor, ht. Lamp thermal fuse or SSR E003 Thermistor, ht. Lamp thermal fuse or SSR E005 Fuser cleaning belt E010 Main drive problem E020 Toner motor, toner level sensor, toner hopper sensor E030 Counter E050 Duplex problem E203 Scan home problem E210 Lens home sensor E401 Document feeder paper pickup motor E402 Document feeder belt clock pulse problem E403 Document feeder main motor clock pulse problem E411 Document feeder sensor problem E500 Sorter/copier interface problem E500 An error is identified in the communication between the sorter and the copier E510 The clock signal from the motor is absent for 250ms or more E510 Sorter motor drive E513 The clock signal from the motor is absent for 250 ms or more E530 Sorter home sensor E530 The home position sensor (P17) fails to go OFF when an equivalent of 2560 pulses of the motor drive command has been generated E531 The stapler unit swing sensor (MS9) fails to go ON within 500 ms after the motor drive command has been generated. MS9 fails to go back OFF within 1000 ms after it has gone on E531 Stapler swing sensor E540 The lead cam home position sensor (P12) fails to go OFF within 2000 ms after the motor drive command has been generated. P12 fails to go back ON within 2000 ms after it has gone OFF E540 Sorter lead cam home sensor E541 Sorter lead cam home sensor E710 DC controller board E711 DC controller board E712 Document feeder problem

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but 99.9% case of E010, cause of main motor problem so check the main motor first,

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http://www.manualshark.org/m/canon-np6150-6650-6650ii-7050-7550-8070-8530-8570-8580-black-994/

http://eshop-manuals.com/index.php/cPath/4
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