I have the same problem. Same camera. I got a new Dell Inspiron - which has a 4 pin firewire input. The canon came with a 4 pin to 6 pin cable. So I got a 4 pin to 4 pini cable but my comp still doesn't recognize it. Using Vista.
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To download video to the computer you will need a fire wire cable. Some cameras will download via USB. The camera end of the firewire will be a 4 pin connector and you will need to check the computer. If its a large connector that would be 6 pin, if it is small like the camera, then 4 pin.
Does your Inspiron have a Firewire socket? (my Inspiron 1720 has a 4 pin F/wire), If so try a F/wire to F/wire lead instead of F/wire to USB. There are three sizes of F/wire socket, 4 pin, 6 pin and 9 pin which can be bought in any combination of the three. Good luck.
No. The Canon USA web site says the Canon DW-100 has a USB terminal and works with "USB 2.0 Hi-Speed (with compatible Canon camcorders only)." In other words, the Canon DW-100 burner works only with Canon's USB 2.0 camcorders. I have a Canon ZR200. The ZR200 has Firewire 400 digital video output, not USB 2.0 output. The USB port on the ZR200 is ONLY for still images. Video will not and cannot be output through the USB port on the ZR200. (Page 121 in the ZR200 manual mentions using the USB port on your camcorder for transferring still JPEG images to your computer.) You need a DVD burner with "DV Input" (also called Firewire 400 or IEEE 1394) to hook up your camcorder to burn Mini-DV tapes onto DVD. The Sony VRDMC10 Stand Alone DVD Recorder/Player has DV Input. The ZR200 camcorder did not come with a Firewire cable, but you can buy one at any electronics store or at a cheaper price online. Make sure that you get the right kind of Firewire cable, 4-pin to 4-pin or 4-pin to 6-pin, whatever the DVD burner you choose requires. (Your ZR200 has a 4-pin DV port on the camera's end.)
USB 2.0 Hi-Speed (with compatible Canon camcorders only)
The USB drive for Sony CAM you can download from Sony web but the USB will not allow you to transfer video from your CAM only for memory stick
However if you have firewire input on your Laptop, have you? normaly if you have firewire input on your laptop as soon as you connect your CAM it will detect automatic either with windown movies maker or with Nero
Sometime the firewire from CAM defect I repaired a few of them with this problem
Can you conect this CAM to another computer or try different cable ?
Or tell me exactly what input you have on your laptop such firewire input, PCMCIA slot
I've been around the block with this for days, including a fresh installation of the software on my MacBook Pro. Sigh.
Here's what seemed to work:
1) Reset Vixia HV30 (tiny reset button behind the battery). Did not change any settings on the camera after that.
2) Installed Canon's software that dropped some canon-related files in Library/Quicktime folder.
3) Opened new iMovie 6.0.3 and Final Cut Express HD 3.5.1 projects (a) FCE (using Easy Setup in FCE) to Apple Intermediate Codec 1080i60 (b) iMovie 'HDV 1080i'.
4) Connected 4-pin --> 6-pin firewire cable out of the camera to a bus-powered external drive and from the drive, firewire 800 --> firewire 800 --> MacBook Pro 10.5.8.
This was a last-ditch, Hail Mary effort. It worked, and the camera showed up in the System Profiler firewire window, too, whereas it had not before all of the above. Still does not show up when hooked directly from the camera to the FW 800 input, but at least I can capture now.
Browsing over the md120 specs, included should be a software disc for the usb connector, so it shouldn't matter whether you use an adapter or the 4 to 4 cable. This disc will have the drivers and software for using the camera in conjunction with your laptop. Have you tried this download for the camera. http://software.canon-europe.com/products/0010449.asp
Also check out this link. Towards the bottom under additional features it lists software, drivers and utilities, and at the bottom under supplied accessories it lists application software/usb driver. Go to the store you purchased this at or contact Cannon support and get the disc that was supposed to be included.
firewire is also called 1394 or dv port-card can always be added to older computer to support-cables are 4 pin to 4 pin or 4-6 pin-cam is always 4 pin -mac and most towers 6 pin-laptops are 4 pin-look for a port that looks like usb but has a trapezoid shape end
Pinnacle software will recognize the camera installed through a firewire cable once the camera is turned on. Windows movies software doesn't recognize DV cameras. You may be able to get capture to work if you go to Microsoft.com and download the Windows Media 9.0 Development Kit. I believe DV input is a capture option.
There has to be a 3rd party program installed to get it to recognize it.