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What tech support is available if I purchase an HP computer system from BestBuy

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Here ? everything from best buy i aint sure,, But if you are having problems Fixya, the experts and i will be happy to help you, you can add me as your expert if you like.

Posted on Jul 20, 2008

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Posted on Jan 02, 2017

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How do I turn up volume on HP computer?


If I understand correctly, you had a tech assisting you earlier and he turned off the sound and now you want to turn it back on - is that right?
Check in the lower right corner of your monitor for the speaker icon. If you see a red circle with a line over the speaker it means the tech just muted the sound. Click on the Speaker icon and open the volume control - you will be see the Mute option and just click on it.

If it is more, and I misunderstood your initial description, please respond with the model of your computer, the operating system and what the tech was called in for in the first place.

Regards,

Matt Burns

Jun 01, 2014 | HP Pavilion Computers & Internet

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Need recovery disc/drivers for Gateway computer model GT5694. Computer wend down, "Geeks" at Best Buy said there is nothing wrong with the computer just the software messed up. I reloaded the operating...


You may download the drivers and software that you need from the link below. THe downloads are free but if im not mistaken if you request for the CD you have to pay a certain fee.


http://support.gateway.com/support/default.asp

Oct 01, 2008 | Gateway Computers & Internet

3 Answers

I know this is a silly question but does HP pavillion a6635uk have wireless, the ethernet is working but when do search fro my wireless BT it says no networks, assume it does have one?


You can see the Specs of your Machine here As far as I know there is nothing like Wireless in-built there.
You can refer to the Device Manager under Computer Properties to see what is installed in your computer.
Regards.

Jul 28, 2009 | HP Pavilion a6600f Desktop PC

1 Answer

Purchased correct recovery cd from hp but does not recognize its


HP has a special code that needs to be flashed onto the motherboard before the recover disks will work. Especially if the moptherboard has been replaced. I do this all the time as a tech.

You will need the motherboard tattooed which the process will flash enabling your disks to be recognized. Obviously you will have to seek out a HP tech to ahve this done.

Apr 08, 2009 | HP Pavilion a1640n (RC663AA) PC Desktop

2 Answers

I'm looking for a recovery disc for an A620N. It


here is HP's page for ordering new discs http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00707939&lc=en&dlc=en&cc=us&lang=en&os=228&product=424215
unfortunately, the only way to restore the system is to recover or make a fresh install. one requires recovery discs , the other a LICENSED copy of windows (then download your drivers here:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=424215
I wish i could sent you my copy , but i would be breaking the law..Hope this info helps ....REGARDS..

Mar 09, 2009 | HP Pavilion a620n (PC028A) PC Desktop

1 Answer

I need to replace the power connector in my pavilion dv9608nr notebook by hp. the number stamped on it is 78pbb-90w


Hi Vinman, the DV9600 series pavillion laptops mostly uses the same type of power adapter. these adapters can be purchased in local computer shops, or you may check on Radioshack, walmart, bestbuy or circuit city whoever is the nearest. if possible, bring the broken one with you so that you can personally compaer if you will get an original part, or a compatible part.

hope this helps.

Aug 17, 2008 | Computers & Internet

1 Answer

HP MEDIA CENTER 864N Desktop PC&p RECOVERY CD


NOTE: Most HP and Compaq desktop PCs that ship with Windows Vista and XP do not come with recovery discs. Instead, they use a hidden space (partition) on the hard drive to store the recovery information. Using a hidden partition provides a convenient, more stable recovery solution.
Step 1: Create a set of recovery discs or a recovery DVD
To create the recovery disc set, Click Start , All Programs , PC Help & Tools (or similar), open the HP or Compaq Recovery CD-DVD Creation software, and follow the on-screen directions.
If you cannot create recovery discs or your discs have become damaged, continue to the next step.
Step 2: Order recovery CDs on the Web
If you are not able to create a set of recovery discs, you may be able to order a set of replacement discs from HP. HP maintains a stock of replacement recovery discs for several years after the product has been released. However, because of licensing restrictions, HP is only able to provide these recovery discs for a limited time. If your computer is several years past its warranty period, HP may not be able to supply replacement discs for your computer. If this is the case, you can install a new operating system that meets the minimum system requirements of your computer, or, alternatively, upgrade your computer hardware.
To find out if HP has recovery discs that you can order and to order them from HP, use the following steps:
NOTE: The steps in this section apply to United States and Canada. For Europe, Middle East, and Africa please refer to the HP support document Europe, Middle East, and Africa - Statement on the Availability of the Recovery Software on CD . For other countries/regions, contact your local HP support center for information about obtaining recovery CDs.
Go to the Software & Driver Downloads page .
Enter the product number or model name for your computer into the field provided.
Figure 1: Product name/number field
7195023.gif
Click the operating system link (the version of Windows that came with your computer).
Figure 2: Example of operating system link
f96d267.gif
Find the Recovery Disc ordering section and click the link to start the ordering process.
NOTE: Before trying to order, make sure that you have read the important "Read this..." information listed in this Recover Disc ordering section.
Note: - If the link to order a recovery disc set is not available, there may not be any more sets available for purchase. HP cannot create recovery discs that contain a version of Windows that has been obsoleted by Microsoft, such as Windows 95, 98, and Me. Some recovery disc sets may have run out of stock and may not be available to order.
Figure 3: Recovery disc ordering links
7640107.gif
Follow the directions from the "Read this...” article and from the ordering pages to complete the ordering process.
NOTE: The ordering pages use a secure connection to protect your privacy.
If you cannot create a recovery disc set and you cannot order a recovery disc set from HP, go to the next step.
Step 3: Contact Support
If you have tried the steps 1 and 2 and could not create or obtain a recovery disc set, contact HP Customer Care . HP Customer Care may be able to send out new discs or replace defective versions depending on your situation and availability.

Jul 21, 2008 | HP Computers & Internet

2 Answers

Computer virus ruined my tower, hp pavillion s7320n, prod. #:EP140AA. I need a recovery disk? Drivers disk? And a lot of technical help. Marco


If you are not able to create a set of recovery discs, you may be able to order a set of replacement discs from HP. HP maintains a stock of replacement recovery discs for several years after the product has been released. However, because of licensing restrictions, HP is only able to provide these recovery discs for a limited time. If your computer is several years past its warranty period, HP may not be able to supply replacement discs for your computer. If this is the case, you can install a new operating system that meets the minimum system requirements of your computer, or, alternatively, upgrade your computer hardware. To find out if HP has recovery discs that you can order and to order them from HP, use the following steps:
NOTE: The steps in this section apply to United States and Canada . For Europe, Middle East, and Africa please refer to the HP support document Europe, Middle East, and Africa - Statement on the Availability of the Recovery Software on CD . For other countries/regions, contact your local HP support center for information about obtaining recovery CDs.
  1. Go to the Software & Driver Downloads page .
  2. Enter the product number or model name for your computer into the field provided. Figure 1: Product name/number field c00772934.gif
  3. Click the operating system link (the version of Windows that came with your computer). Figure 2: Example of operating system link c00772003.gif
  4. Find the Recovery Disc ordering section and click the link to start the ordering process.
    NOTE: Before trying to order, make sure that you have read the important "Read this..." information listed in this Recover Disc ordering section.
    NOTE: If the link to order a recovery disc set is not available , there may not be any more sets available for purchase. HP cannot create recovery discs that contain a version of Windows that has been obsoleted by Microsoft, such as Windows 95, 98, and Me. Some recovery disc sets may have run out of stock and may not be available to order. Figure 3: Recovery disc ordering links c00772004.gif
  5. Follow the directions from the "Read this.." article and from the ordering pages to complete the ordering process.

    Thanks. Please take a moment to rate this as FixYa.
    Thank you.


Jul 07, 2008 | Computers & Internet

1 Answer

Buying a computer


Hi,
I am a Dell Certified System Engineer(DCSE).
its a package online and if you don't need an anti virus you can log on to
www.mcafee.com/
or
www.symantec.com/
and can check price online and if its less expensive than you r getting purchase it online when you have the computer which means you don't have to purchase an antivirus along with your system.

Jun 18, 2008 | Dell Dimension 4600 PC Desktop

1 Answer

Memory transfer


You have several ways:

Pc transfer cable: http://www.bestbuy.com/site/olspage.jsp?skuId=8136956&st=vista+transfer+cable&lp=2&type=product&cp=1&id=1158323064562

USB Flash Drive: http://www.bestbuy.com/site/olspage.jsp?skuId=8281352&st=sandisk+flash+drive&type=product&id=1171672069828

External HDD: http://www.bestbuy.com/site/olspage.jsp?skuId=8744727&st=external+hard+drive&lp=3&type=product&cp=1&id=1202648989640

The transfer cable is usually used when you buy a new computer and you just need to transfer a bunch of data from one computer to the next. It comes with simple software to easily transfer your data.

The USB Flash Drive is used when you only have a small amount of data to transfer. A lot of people use it as extra storage if they need to constantly use data from multiple computers or if they always want to have a particualr file handy.

An external Hard Drive is most commonly used for backing up data or when you need to transfer a lot of data but you won't be able to have both of them right next to each other.

And finally, if you don't want to deal with the hassle of any of these solutions, you can take it to a tech center like Best Buy's Geek Squad who can transfer the data for you.

-Ernest

Apr 27, 2008 | Computers & Internet

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