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My Palm Centro is trying to Hotsync. It says the connection could not be established. I did not tell it to sync. I cannot get it to perform any other functions. It just keeps trying to sync. I even removed the battery to try to shut it off. Help

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  • Anonymous Nov 18, 2008

    I have then exact same problem...it keep trying to hotsync...I didn't tell it to and I want it to stop. I took the battery out but it starts again...I can't get it to do anything else....this sucks. I paid to much money for a phone be crappy.

  • palm sucks Dec 06, 2008

    okay mine just started too. i've taken the battery out, taken the sim card out-nothing has worked. i also took the battery out while pushing the nav up key down, that didn't work either. help?

  • Anonymous Dec 18, 2008

    THis is my 2nd one that has did this to me.. I all the same stuff i blew it out with can air and everything. Now all i have is a black screen.. Another 5 hours with service again

  • Anonymous Dec 20, 2008

    I am currently dealing with this same issue, too - SO ANNOYING. It's been going on for 3 days now.

  • eric_luna Dec 25, 2008

    I am having the same problem.

  • Anonymous Dec 29, 2008

    I have the same problem. Dont know what to do?

  • Anonymous Mar 07, 2009

    it keeps synching without me wanting too! its so annoying!!

  • JPP388 Apr 09, 2009

    My Centro last Hot Synced at 7:23 PM. At 8:20, it could not establish a connection, using Cradle/cable. On the Centro, the message test is:



    " The connection between your handheld computer and the desktop could not be esatblished. Please check your setup and try again."



    I powered off both the Windoes XP desktop, and the Centro. I did not remove the battery.



    No luck.

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Hey! my centro is doing this too! but i figured out a way to exit out of it. it goes back to it after a while but you just have to do it again, all you have to do it let it sync and then when it says "the connection can not be establised...try again" instead of pressing okay you press your home button and the second you do that you have to pess the okay center button and click on something else. this will keep it from going back! but its only a temperary soultion but at least this way you can use your phone

Posted on Jan 18, 2010

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Hi my palm centro keeps over syncing over and over again. i would like to know how to fix it please.


Hello elmorenocali,

The hotsync information in the Centro User Guide is very thorough and is mainly in chapters 2, 10 and 12. I hope the user guide helps with the hotsync problem. Here is a download link for the Palm Centro User Guide:
http://www.palm.com/us/support/handbooks/centro/centrorow_ug.pdf

If this solution is helpful please click a thumbs-up rating below.

Have a great day,
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If this solution is helpful please click a thumbs-up rating below.

Have a great day,
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Hello shalen,

Make sure bluetooth is turned off and the usb cable is not connected. Then do the following:

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Now hotsync should stop trying to sync automatically. When you want to run a hotsync Tap on 'Local' in the hotsync screen.

If this solution is helpful please click a thumbs-up rating below.

Have a great day,
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