Question about HP Photosmart C3180 All-In-One InkJet Printer

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Copies are solid black

When we try to make b/w copies on this printer, all we get is a full page of solid black ink.  The printer is connected to a Mac running OS 10.4  What can we do?

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  • xSing Jul 20, 2008

    When we try to make b/w copies on this printer, all we get is a full page of solid black ink.


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First try scan doucument to the pc if it is also come black then change scanner assy,
if problem is not found then replace logic card

Posted on Jul 20, 2008

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When making copies, only a part of the document prints; the rest is solid black.


Solid black in a copy typically means that the scanner is partially blocked. Open the top, where you'd place a sheet to be copied, and examine the small strip that runs down the side (left, most likely). See if it's clear, or if something is covering part of it.
Most copiers don't use the full size scanning plate for copies, but use a strip that scans the paper as it moves across it. If something blocks part of it, you get the black area.

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Copies and scan are solid black, what would do this?


The only solution I have found to that problem was to get a new printer. You can try cleaning the heads and make sure you are using the right ink cartridge refills (some of the off brands will leak ink and totally mess up your printer). I would contact the manufacturer to see what they say.

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I am getting lines though at least four lines of print per page. I shook the ink cartridges to see if that might be the problem, but no. The cartridges are all full. Please help


If the lines are black, the cartridge probably has bleeding jets.

If the lines are white (unprinted) then there are plugged jets.

In either case, replace the cartridge. You can try cleaning the jets by wiping with cleaner... Using the "cleaning jets" function of the printer is USUALLY futile.

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Are the copies solid black or black lines ? If there are black lines, try cleaning the **** glass under the ADF ( above the large glass ).

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Printer hp 4600 dn consumes a huge quantity of toner material especially magenta and black. Toner is exhausted after 3000 copies with mostly copies without pictures. Can it be possible that starting the...


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calibration does use ink, but should not be that much.

If you are using non-HP toner, this may be why you don't full life out of them. Try HP toners and see if problem remains.

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You have to replace the white tape, connecting the scanner sensor with the printer PCB. 26642b8.jpg

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Error 9-363


NOTE: The problem occurs because of the trickle development system in the machine, making extended lengths of black and white copies / prints does not allow the black developer housing to purge itself of excess waste Toner (Dry Ink) and Developer. There are two solutions for the problem:
  • Make 1,000 copies / prints of a black and white job, then make 150 copies / prints of full color. Continue making 1,000 copies / prints of the black and white job, then 150 full color, and so on, until the entire black and white job is complete.
  • Make extended jobs in groups of 100 by making 100 copies / prints of the black and white job, then allowing the machine to cycle down (return to 'Ready') and making the next 100 copies / prints. Continue in this pattern until the entire black and white job is complete.
NOTE: The above solutions are based on jobs using 8.5 x 11 inch paper, single sided, with no more than 28% coverage.

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1 Answer

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Sounds like a charge problem, check the clutch that moves the charge roller to contact the drum. The clutch is on the back of the machine. Brad

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