Question about Dell Inspiron 6400 Notebook

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Ddvd drive struck and not closing

Hi
the dvd drive case opened and is not closing. It is struck or locked outside with one extending metal slide not going back in.
Help please

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  • superzzzzz Jul 20, 2008

    Thanks Antiking

    The drive is struct outside and is not closing

  • apkumar Jul 22, 2008

    dvd tray closes and after few seconds comes out automatically. tried several times but in vain. please help me to solve this problem. thanks

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4 Answers

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This happens to me occasionally, after opening the tray with the button rather than s/w eject - when I push it in again it will not stay closed. Seems to be a driver rather than h/w fault as far as I can tell, but I haven't researched how to clear the driver state directly.

How I fix this is to reboot the computer while holding the tray closed. When the system comes up fully, release the tray and it will open again, but will then latch when pushed in (maybe will take a couple of tries).

Posted on Jul 04, 2009

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CD-ROM or other disc tray does not close A CD-ROM or other disc drive tray that does not close or remain in the drive is often an indication of a hardware failure. However, the below steps can still be attempted before replacing the drive.
Stuck disc or other object in drive
If a disc has become loose in the back of the drive or another object has been put in the drive by a child it can cause the drive tray to remain out. Use a flashlight and shine it in the drive to try to determine if a disc is stuck in the drive or if any other object is in the drive. If a disc is stuck in the drive try using a pair of needle nose pliers and remove the disc. If you're concerned about damaging the disc (if not already damaged) you may want to consider removing the drive and disassembling it. Keep in mind that disc drives are not meant to be open and disassembling the drive will void the warranty and in some cases can damage the drive.
Remove the disc
If there is a disc in the tray remove it and make sure it is not the cause of your problem.
Disc drive button broke
It is possible for the drive button to break. If you're using the button to put the tray back in the drive try pushing the tray towards the drive instead. All disc drives support the ability to gently press the tray to put it back into the drive.
Push button instead of pushing the tray
If you're pushing the tray try pushing the button instead.
Bad drive gears
If the above recommendations do not work, the drive tray does not push all the way in, and/or as you push the tray in it slowly pushes in it's likely the drive gears are bad and/or another piece of the drive is bad. We suggest you replace the drive.

Hope this helps ya out, get back to fixya.com if need any more assistance is needed.Thank You

Posted on Jul 20, 2008

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To be honest its far better replacing the drive if its done this,

if you want to attempt is repair yourself......
take out the drive and clear the obstruction inside the drive,
the slide arms are normally attached to the inside runners and should move freely,
be careful you don't strip the drive mechanism and spline removing the obstruction,
if you bend anything out of shape then bin it.
Lastly,if it all goes back together there is still no reassurance that it will not give you anymore future issues,

Hope this helps,let us know the outcome thanks

Posted on Jul 20, 2008

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If dvd struck or locked inside you can try use pin paper to open drive cd you can see a smart hole inside DVD drive so just put it the pin so you can open the drive

Posted on Jul 20, 2008

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1 Answer

REPLACE POWER JACK


http://www.ebay.com/itm/pcg-41217L-sony-vaio-DC-JACK-POWER-JACK-FOR-Input-Port-Socket-vpcsc-VPCEL-VPCF-V-/370628762815

Has two channels on the sides, to slide down into a channel formed in the outside edge, of the laptop Base Enclosure. (Bottom Cover)

Wires are soldered to it. Two of them. If there is a Red wire it goes to the Center terminal on the back of the jack. The Center hole is the Positive connection.

The Black wire goes to the outside terminal on the back of the jack.
(Negative)

Use good de-soldering/soldering skills. Do not make a cold solder joint. (Solder connection)

There are no exact Service Manuals listed for the Sony VAIO PCG-41217L Notebook PC. (It is also part of the VPCSC series. It is a VPCSC31FM)

However after you disassemble 100 laptops, or so; you find disassembly of all laptops follows a basic pattern.

http://www.ebay.com/itm/Sony-Vaio-vpcsc1afm-pcg-41217l-s-series-laptop-I5-blu-rau-MS-OFFICE-installed-/271101863505?pt=Laptops_Nov05&hash=item3f1eee2651

This shows me different key views of the laptop. I have also opened a separate window, with the User Guide from Sony eSupport.

The Ebay link shows detail of the Palm Rest Cover.
Shows it to be one piece with no separate Switch Cover.

(Switch Cover: Flat plastic strip above Keyboard, and below Display Assembly.
Usually has the Power On button, LED indicator lights, speakers, etc in it)

Also shows me a Bottom View.

1) Remove ALL power. Remove the AC adapter (Charger), and Battery.

2) Lay the notebook on a clean, static free cloth, on your table.
Helps protect the table, and the laptop from scratching.

Lay the notebook bottom side up, Battery Compartment facing away from you.

Use a multi-compartment container, and label each compartment for the area the screw/s come out of.
SOME screws look VERY similar to other screws. Advise DO NOT mix them up.

You should be wearing an ESD wrist strap, and have it's alligator clip attached to a good ground source.
Average cost is around $3 to $6. Do not wear it, and/or connect to a good ground source, and when you are finished you can use your laptop for a doorstop.
Static 'kills' computers.

Example of an ESD wrist strap,

http://www.radioshack.com/product/index.jsp?productId=2103245

I connect to an unpainted surface, of the metal frame of an open, empty desktop computer case. I feel an Anti-Static Mat is unwarranted.

You can set a large metal serving tray (Unpainted), on the table you're working on, and connect to it.
Or a large metal knickknack. (Unpainted)

You are going deep into the laptop, and the Static sensitive Processor, and other hardware components could be 'zapped'.
Use ESD wrist strap.

All screws are removed from the bottom of the laptop. All around the perimeter (Outside), and the inner ones.
The optical drive (CD/DVD drive) will slide out.
After the optical drive is removed, look to see if there are any hidden screws on the outside edge of the laptop, that may have been covered by the optical drive. Remove them if so.


Remove the Harddrive.
Remove the Ram Memory.
Remove all peripheral components. (Dummy PCI card, etc)

I don't know if the Palm Rest Cover removes on this model, or the Bottom Cover. (Base Enclosure)

Bottom Cover removal style,

http://www.insidemylaptop.com/take-apart-sony-vaio-vgn-cs215j-laptop-replaciong-dc-jack-harness/

Yes. The bottom cover access panels are different than yours.
Posted for Keyboard removal, and Bottom Cover removal.

NOTE*
The Keyboard Cable STAYS attached to the Keyboard. It removes from the motherboard. There is NO plug connector on the end of the Keyboard Cable.
The Keyboard Cable is a FFC. Flat Flex Cable,

http://en.wikipedia.org/wiki/File:Flat-Flex-Cable.jpg

It ONLY plugs in, in one direction. Must go back the same way it was originally. Even if it was originally twisted.

For this reason you may wish to make a mark on one side of the cable, and a matching mark on the same side of the motherboard connector. (Sharpee?)

The motherboard connector is a type of ZIF connector.
Zero Insertion Force.
It is composed of two separate pieces, but DOES NOT come completely apart.

There is a larger rectangular Bottom part. This is the Body, and it is stationary. Mounted to the motherboard, and doesn't move.

There is a smaller rectangular piece on Top.
This is the Locking Bar.
There are two styles presently used;

1) This style slides. Slides up towards the LCD screen.
ONLY slides about 2mm. That is a little more than 1/16th of an Inch.

A) Closed, or can be said as Locked;

http://www.irisvista.com/tech/laptops/Toshiba-Satellite-C650-C655/body-big/disassemble-toshiba-c655-11.jpg

B) Open, or Unlocked;

http://www.irisvista.com/tech/laptops/Toshiba-Satellite-C650-C655/body-big/disassemble-toshiba-c655-12.jpg

The Locking Bar is barely seen on top, and the sides. The 'tabs' of it on the sides, are eased towards the LCD screen, with the thumbnails.

2) This style flips up,

A) Locked;

http://www.irisvista.com/tech/laptops/Toshiba-Satellite-L645D-L640D/big/laptop-disassembly-13.jpg

2) Unlocked;

http://www.irisvista.com/tech/laptops/Toshiba-Satellite-L645D-L640D/big/laptop-disassembly-14.jpg

IF, the Locking Bar is removed from the Body, it is broken; or the Body hinge pins are broken.
EITHER way means MOTHERBOARD REPLACEMENT, and why I am being so detailed. Use care.

Here is what the Keyboard looks like,

http://www.ebay.com/itm/SONY-PCG-41217L-Keyboard-Silver-/261121017591?pt=PCA_Mice_Trackballs&hash=item3ccc0686f7

Put your mouse in the middle of the photo, and slide to the right side of the Keyboard.
See that half-moon tab sticking out, that looks to have a threaded hole in it?
Screw comes up from the Bottom of the laptop, and goes into this tab.

Looking closer at the open laptop view of the Keyboard, it almost looks like the Keyboard is under the Palm Rest Cover, and cannot be removed until the Palm Rest Cover is removed.
May just be the view, or my eyes.

That is about as far as I can take you.
Post the problems you run into in a Comment, and we'll try to work them out together.

Regards,
joecoolvette

[ Just in case it will help,

http://www.insidemylaptop.com/category/7-sony-laptops/

Nov 11, 2012 | Sony VAIO Computers & Internet

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I have an Acer laptop, but my dvd rom drive does not appear in the My Computer folder and in that case I cannot use it to open Cd or Dvd. I need help to solve this problem. Thanks.


It's actually a manufacturing problem. The dvd metal case atually touches the the interior metal case of the laptop causing a shortcircuit. Solution: Remove The DVD drive from its place by removing the screw of the drive from the back of laptop and then pull the drive gently out from the laptop case. At the end of DVD case you can see the metalic extension, with a little hole. Cover that entire area with something, i used a sticker, but let that hole free, so you can put the screw back in once you put the DVD drive back in to the laptop case. That's it. If your DVD drive has no other defects, it should work

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Cd/dvd drive does not open and cd stops in the middle of running


HI

HERE ARE SOME SIMPLE STEPS TO OPEN THE DRIVE.
MAKE SURE THAT SLIDE BUTTON IS AT UNLOCK POSITION

  1. Step 1 Power down the computer. You won't need power for this and when inserting metal objects into the computer it is a good idea to keep it turned off.
  2. Step 2 Take your paperclip and straighten it. You probably won't need the whole thing, but straighten most of it.
  3. Step 3 Look around the front of the drive. There should be a very small hole there (just wide enough for the paperclip). This hole will probably have no markings and seem to serve no purpose.
  4. Step 4 Push the paperclip into the hole. There is a button inside there that will release the lock on the CD/DVD tray. It's pretty far in there so push lightly until the paperclip won't go any further. You'll see the tray move a little.
  5. Step 5 Now you'll need to get that tray open. Use something small and flat like a credit card, screwdriver, fingernails, or a dull knife (the type used to spread butter) to pry open the tray until you can get your fingers around it to pull it open.
  6. Step 6 Pull the tray open. It will give some resistance, but this should not hurt your drive. Get the disc out and close the drive again.
  7. Step 7 Reboot the computer afterwards to reset the drive. This step may not be necessary, but it's usually a good idea to reboot after manually opening the drive to make sure it resets and is able to be used normally again.
I HOPE YOU SUCCESSFULLY DO ........

THANK YOU
PLEASE RATE ME....

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