Question about Canon PowerShot A720 IS Digital Camera

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Cannot connect We cannot seem to get the computer to even recognize the camera. We have installed and uninstalled twice now. We use Windows XP

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  • yankeelady53 Jul 22, 2008

    I have 4 usb ports on the back of the computer. I have tried connecting the camera to all of them and nothing but an error code. We do not use nor do we have a hub. I fear the install cd may have a driver missing...we connect the camera, see the box "new hardware found", then moments later we are told "cannot install this hardware"..The software install worked fine, but the camera..noooo....we receive and error code which of course I cannot recall at this moment. sigh.. Hope this little tidbit will help. thanks Bubbabear64





    yankeelady53

  • Anonymous Jul 30, 2008

    1. Cannot connect camera to computer.

    2. Have windows 2000

    3. connected to the USB on the PC.



    Message: Supported device cannot be found.



    4. Removed all CAP files twice.

    5. Re-installed it twice.

    Still the same message.



  • Chadddy Sep 10, 2008

    I have installed the Software that came with my Canon A720IS cam. but still both my PC & my MACBook Pro can't detect the camera when plugged & turned on.

    I think there must be a kind of driver or a way to set inside the camera setting!

    Any help Please


  • Anonymous Sep 13, 2008

    I have loaded-unloaded-reloaded DID EVERYTHING but still my camera cannot be detected by my computer. What is wrong!

  • herjohan Oct 04, 2008

    I've got 4 usb connections on the rear side of mz computer and another 2 on the front side and my computer doesn't recognise my CANON POWER SHOT A 720 IS no matter which one of those 6 commections do I use. Is there anyone who can help me to solve this problem?

  • jjoo Oct 25, 2008

    I tried those drivers - still no luck.

  • Anonymous Nov 01, 2008

    The box comes up on my PC, trying to find a device (the camera) attached to the USB, but nothing.

  • ron659 Dec 20, 2008

    Connecting the A720 to the PC results in and hourglass and nothing more. Switch off the camera and the screen lets you know you have. ??

  • Theodore Morgan Jan 28, 2009

    Dido on specifics of problem listed

  • Tim Babcock
    Tim Babcock May 11, 2010

    Do you have another USB port on your computer that is available?



    Is your camera being connected to a USB hub?



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  • Canon Master
  • 2,794 Answers

Try this set of drivers.

It was released last month.

Posted on Jul 23, 2008

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