Question about Refrigerators
need to call ge at 1800-386-1215 some of these sxs have a door insulation issue that they will either send replacement doors to an authorized service company to exchange at no cost to you or offer a rebate for a newer model. yours might be in this group
have your model and serial number out of the ref located in the refrigerator section, about 4-5 inches from the celing down the right side and call and see
Posted on Apr 12, 2008
Check the ice maker see it is in the right position, maybe you can try pull out the ice maker and clean it and push it back, make sure the position is right.
Posted on Jul 21, 2008
Check the connector at the bottom of the freezer door first , you should also be able to hear the micro switch click when you press the paddle
Posted on Aug 28, 2008
Had the same problem. The water line from the valve to the ice maker was cracked due to heat from the compressor.
Posted on Sep 11, 2008
Had the same problem, dispenser stuck on crushed ice, even when cubed ice is selected. There is a magnetic switch behind the panel where the motor for the ice dispenser is. It gets water in it and freezes so it is not free to go up and down. It is always down for crushed, but for cubed ice, the magnet pulls it up. when it's frozen with ice, all you'll get is crushed. You'll have to defrost it. You can defrost the whole freezer, but better to just remove the ice dispenser and defrost that. Three 1/4'' bolts hold secure it. You'll have to unplug the wires from the back of the freezer to remove the unit. The just let it defrost and dry. You can remove the switch from the panel and dry it out too. I've had to to this several times and am looking for a solution to keeping water out of the thing so it won't freeze again. Has anybody solved that?
Posted on Mar 28, 2009
Hi Urban Woman,
Unfortunately, your dispenser interface board has gone to appliance parts heaven and needs to be replaced. Fortunately it's relatively cheap. If I recall correctly, all you have to do to access the dispenser board is use a small flat screwdriver. There are 2 locking "tabs"/slots on either side and underneath the board (you will barely be able to see it, they're just that small).
Of course you already know that you need to unplug the fridge before doing any repairs so I can skip that part.
Insert your screwdriver into those slots and pry the bottom of the board out. Then grasp it with your hands and remove it completely. There are three wire bundles on it, remove them and re-install them on the new board. Then simply snap the new board into place.
This should take maybe 15 minutes to do... super easy job.
p.s. Here's a link to the service manual, but the removal of the dispenser board is not in it (everything else is, though, so it may come in handy later)
p.s.s. Since you're going to be unplugging the fridge for the repair, you ought to go to Home Depot and pick up one of these to plug it back into. Transient voltage spikes are most likely the cause of all your woes... including the main board that was replaced.
Posted on Apr 01, 2009
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