Question about HP PSC 1210 All-In-One InkJet Printer

1 Answer

HPSC1610 all in one

All of a sudden, the scanner won't scan, but the printer and copier function works fine. The error message when scanning says " An error occurred communicating witht he scanning device. Please ensure that the scanning devise is connected properly and try again. Have changed USB port it was plugged into, unplugged it, still get the same message. Can you give me any suggestions? That describes exactly the problem I have; I tried to download new drivers, and even downloaded a patch that was supposed to solve this problem (according to HP), but nothing changed. I am using a HP PSC 1315 All-in-one , it used to scan fine; after uninstalling another software from Kodak, the scanning unit srneds that message (error communicating with the device); copying and printing still work fine I'm having the same problem with my hp psc 1210 All-in-one. Have tried all the suggested solutions, downloaded update file from HP, downloaded patch, uninstalled and re-installed several times. Is there any fix? HP SHOULD be able to supply software that makes their equipment work!

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hi i have a same problem regarding to hp 1210 all in one printer .scanner .copier what i will do so that i can scan picture tnnx for answering my question this is my yahoo messenger alfredo_torreliza2000@yahoo.com plz send your answer to this yahoo messenger

Posted on Jul 21, 2008

1 Suggested Answer

adonscott
  • 106 Answers

SOURCE: HPSC1610 all in one

Hi,

Im very sure that you encountered that message when trying to scaning using the HP Director / HP solution center. Here are the steps that i want you to do inorder to solve the issue.

1. Insert the CD that you used to install the Software.
2. The Window for installation will pop-up, CLICK ON UNINSTALL. (note: make sure that you unplug the usb cable from the back of your computer before uninstalling the SOftware).
3. When done, restart your computer.
4. Re-insert the CD and Click on INSTALL.

The reason why you encounter such problem might have something to do with the corrupted components of the Software installed in your pc.

Thank you so much.

adonscott

Posted on Jul 05, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My HP C5180 all-in-one printer/scanner used to


try to off and on the hp photosmart let scan if not work re-install driver. let me know if still not work for further trouble shooting.

Apr 10, 2010 | HP Photosmart C5180 All-In-One InkJet...

3 Answers

My scanner/faxer won't scan for my mfc-490cw brother product. I always have to reset it and push 20 buttons so I don't remember how to do it. Can you help?


I have the same problem. It was working fine, then after not using it for a few weeks, all the sudden I couldn't scan. I'm hooked up wirelessly through my router. I can initiate a scan both from my PC and from the scanner itself, when initated from the scanner my PC responds and shows the progress bar, and the scanner actually scans. However for some reason no data is being sent back to the PC. And after a few minutes I get an error message saying that communication was lost (or something like that) error TW007. Yesterday I called into brother support and was on the phone for an hour and a half. they walked me through verifying connectivity, uninstalling and reinstalling the software and drivers, but to no avail. In the end we made no progress. I can print without a problem, and fax and photocopy. But for some reason it seems that the scanner is not transmitting the information back to the computer, even through the connection was established and the computer is waiting for the data.

Nov 29, 2009 | Brother MFC 490cw Color Inkjet...

1 Answer

Scan function not working


I have had issues with HP scanners myself. The way I deal with this is to use the scanner and camera wizard in XP, it recognizes the device and scans even over the network. Works every time for me.

If you need more help let me know I CAN solve this problem, let me know.

Jim

Aug 05, 2009 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

HP 7590 office jet pro scanner does not communicate


Hello,

The scanner function is not available when you are connected wireless, you must be connected via USB to your PC for the scanner to function correctly.

Buddy
Corporate Computer
Over 21 years of PC and printer support/repair

Jun 17, 2009 | HP Officejet Pro L7680 All-In-One Printer

2 Answers

USB NOT CONNECTED ERROR WHEN IT IS CONNECTED


This is a HP hardware/software error and HP has not fixed it.

The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.

The Microsost Scanner and Camera Wizard can be found on the Control Panel.

May 05, 2009 | HP Photosmart C4250 Multifunction Photo...

1 Answer

Scanner error message. Will print from PC fine


The Scanner has died. If you Know someone else who has the same model but is not printing but scanning fine you can swop over the scanners. This solution don't work 100% of the time but i have fixed a few this way.

Apr 01, 2009 | Epson Stylus CX3200 All-In-One InkJet...

2 Answers

HP Photosmart C4280 All-In-One Will Not Scan


hi
i had the exact same problem and i installed and un-installed
over and over again

and then it hit me !!!

why bother ??? , just download a 3rd party scanning software like "VueScan" or any other you find on google and it does the job !!
it's light, recognize the scanner (C4280) automatically and scan !!

cheers

Sep 22, 2008 | HP PhotoSmart C4280 Laser Printer

1 Answer

HPSC1610 all in one


Hi,

Im very sure that you encountered that message when trying to scaning using the HP Director / HP solution center. Here are the steps that i want you to do inorder to solve the issue.

1. Insert the CD that you used to install the Software.
2. The Window for installation will pop-up, CLICK ON UNINSTALL. (note: make sure that you unplug the usb cable from the back of your computer before uninstalling the SOftware).
3. When done, restart your computer.
4. Re-insert the CD and Click on INSTALL.

The reason why you encounter such problem might have something to do with the corrupted components of the Software installed in your pc.

Thank you so much.

adonscott

Jul 03, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

The copier and scanner are not working


hi friend

remove & reinstall u r printer driver
then after try to scan

Mar 31, 2008 | HP Photosmart C6280 Printer

Not finding what you are looking for?
HP PSC 1210 All-In-One InkJet Printer Logo

241 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96518 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...