Cant see desktop screen
Try this if your problem sounds the same or similar:
I purchased the HP-Compaq C765TU Presario, serial # CND81233B5, from Octagon Computers. My notebook came with only "Freedos" because I was going to Dual-boot Windows XP Professional & Linux, but I found out that my notebook is only “Vista Compatible,” because I could not find the drivers for the sound card & Atheros wireless adapter & the Linux I used, Ubuntu does not have all the drivers needed, so I uninstalled, & I added the only Windows Vista OS that I could get here at Octagon Computers in Tacloban City, Leyte, Philippines, “Windows Vista Starter!” (I’m an American married to a beautiful Filipino woman 1 year younger than me, & we are living in the Philippines. I’m, also, Retired USAF.) I went to the HP-Compaq site & downloaded all the new drivers and essential update for my notebook to make sure my notebook was as it should be by HP-Compaq standards. All is well, but only for a little while!
The first problem that I encountered was that after I would Logon, the Welcome screen would do its processing then go to a blank desktop with the cursor - no icons, no taskbar, nothing, so I used “control, alt, delete” to bring up the tasks page & started Task Manager. I found that the “Explorer.exe” was not listed, so I ran a “New Task” from the file menu, & my whole desktop came up. The notebook runs fine after this is done, but I had to do it all the time.
So, I found & bought a copy of Windows Vista Ultimate on the Internet & was forced to do a clean install because it was a full version (not an upgrade), which formatted my Hard-drive, but I had backed up all my files ahead of time, so as to not lose all my important data. I went back to HP-Compaq site & downloaded all the new drivers and essential update to make sure my notebook was as it should be by HP-Compaq standards. After doing this New Install, my notebook worked perfectly! However, the same problem has come back as I had with Windows Vista starter.
I have always used Anti-virus, and I run “System Mechanic Professional 8” because it has all the tools needed to seek & destroy viruses, spybots, etc…, & recover/repair data.
I have never had this problem with Windows XP Professional, but this laptop is designed for Vista, and I didn't know that before I bought it. I'm still looking for a permanent FIX. There must be a way to fix this problem permanently!
Sep 18, 2007 |
Acer Aspire 5610-4648 Notebook