The loader on the pf-2 is controlled by the large chip below the loader, the current version is "V2" also there is a small micro switch on the bar that the print head slides along, check this isnt stuck
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I had an issue with the cassette tray paper feed. I loaded paper in the rear tray, manually used the printer properties button to make it print from the rear tray and printed from there. The next day I manually did the same thing but forced it to print from the cassette (bottom) tray. It worked fine today. It no longer thinks that there is no paper and the rollers are picking up the paper edge for proper feeding of the paper. I did not go through the roller cleaning procedure but I would do that if switching back and forth manually between trays doesn't work.
You may have a disc loading error. To correct this follow these instructions:
Disk Loading error:
If a disc is not loaded correctly, it could cause the out of paper indicator to come on. Press the out of paper button on the interface. The printer will attempt to load another disc. If this does not clear the error, remove the discs from the input bin. Check to see if there are any discs on the belt. Remove any discs that are left on the belt.
Lift the cover and check for any discs on the front part of the printer. Remove any discs found on the belts. Close the cover.
Next, reload the input bin and press the out of paper button. The system will load the next disc and continue printing the remaining discs for that job.
If that doesn't work, and there are no obvious jams in the transport system, I'd call support and see if they can walk you through a fix. They can be reached at:
For technical questions or support issues, please contact Microboards Technology technical support at PH: 952-556-1639, FAX: 952-556-1628, by email at firstname.lastname@example.org or on the web at http://www.microboards.net.
May be your problems can be solved doing a calibration. To do this, turn off the printer, press the feed key and turn on the printer. When the led flashes in red quickly release the feed key, the printer will start to calibrate and after the calibration will feed one label.
All document printers with disc printing capabilities suffer from disc feed problems. It is an inherent design flaw that results from the machines original design to print documents. Loading discs to be printed must first "go around" the printer's paper feeding mechanism to accept discs. I got tired of using document printers to print labels on discs. I switched to a DiscPainter made by Dymo. It is a dedicated disc printer that was designed as such from the outset and not as an afterthought. It prints every bit as well as any document/disc printer but without the frustrating mis feeds. Although the Canon printer is great for documents its design limitations for disc printing are not easily overcome.
I am assuming you are using a PF-2 printer. If you are using a standard HP78 ink cartridge instead of the Microboards cartridge, the unit will only print approx 5 discs before it stops. The microboards cartridges have a security tag under the barcode label that is scanned by a magnetic reader on the left hand part of the unit. If you are careful, you can use a razor blade and remove the label from a microboards cartridge and tape it on the front of a HP ink and save yourself about $25 an ink cartridge...