Does the static stay on the line after the called party answers?Is the static on incoming and outgoing calls on any phone?if the answer is yes to the above questions,check your house jacks for corrosion.There are a number of things that can cause static inside your house and outside.From the interface box on your house where the wires come from a pole or from under ground is phone company problem.From the box into the house is your problem,so the easy solution is to make the phone company come out and determine from what side the static is coming from.There is usually no charge for this unless you have them come into your house if the problem is there.
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I have downloaded several manuals for the Avaya by searching online, some are good basic user guides and some very technical. You can pick up a call in several different ways - here is a copy from the manual on call pick ups:
2.2.2 Call Pickup
If you hear another phone ringing, there are a number of ways that you can answer the call if you know the user, group
or line being called.
1.If already on a call, end the call by pressing Drop or put it on hold by either pressing Hold or pressing the
button which the call is on.
2.Press an idle Intercom or Call Appearance button.
· To pickup a call ringing at a particular extension:
Dial 6 followed by the extension number at which the call is ringing or parked.
· To pickup the longest waiting call in a pickup group:
Dial 66 followed by the pickup group number (1 to 4).
· To pickup the call ringing on a particular line:
Dial 68 followed by the two digit line number.
3. You can continue the call handsfree or switch to using the handset or headset (press the HEADSET button).
To Create a Call Pickup Button (ETR 18D/ETR 34D Phone)
1.At the phone press Feature 00.
2.Program Extension: is shown on the display.
3.Press the button that you want to edit or enter a number between 03 to 80 to select a button. The current setting
of the button is displayed.
4.Press the first intercom or call appearance button.
5.Dial 6 followed by the target extension number.
6.The button function is changed to Call Pickup followed by the target extension number.
· Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then
placing it back in the cradle.
To Use a Call Pickup Button
1.Press the Call Pickup programmed button
Do you have DSL on the same phone line? I have seen where the 58 GHZ phones sometimes are not compatible with it because of the WiFi being on the same freq. and thus stop the CID signal from coming thru. There also might be a distance issue or some type of filter on your line causing the trouble. The CID signal is sent thru between the first and second rings of the phone. So if you can get a phoneman's headset and connect it to the line to listen when the phone rings, you should hear a kinda static between the first and second rings. If not then you aren't even getting the signal to the phones.
First, lets get rid of the static. Try Feature #86. This will turn off background music. When a music source is not attached you get static.
Enter programming by using Feature XXX66344 password 266344. The display should show "Terminals&Sets" press the top right button with an indicator in the display. The display should show "Show set: ____ enter the extension number that you want to check or program. The display will show ***:name. Press the top right button three times. The display will show Show Line:____ with options to Scan or List. If you select Scan it will show the lines assigned to that phone. If you select List it will start with the first line in your phone system showing one of four states 1- Unassigned, 2- Ring Only, 3- Appear&Ring, 4- Appear only. Change the selection on the line by using the CHNG soft button. This is where line assignments are changed from the four states for each extension.
The only other thing that will keep an extension from ringing is "Do Not Disturb" or DND. Feature 85 and #85 will turn this feature on and Off.
The first symptom of an incoming call ringing once then stopping is called trip and ring which is caused by a partial short on the phone line. The second symptom is called crosstalk caused by the two phone lines being shorted to each other. The service provider is most often the cause of these troubles. Often this type of trouble happens during wet weather or shortly after. The third symptom of static on the line cna also be caused by the same conditions. All three symptoms are likely caused by the same trouble from the service provider. Advise you report the trouble to your service provider.
When you pick up your GE cordless phone and press a button, the phone
should beep as a confirmation that a button has been pressed. If the
telephone handset does not beep, or if it does not respond to any
buttons, the battery may be in need of a recharge. Verify that the
cordless phone base unit is plugged in to an electrical source, then
place the handset into the charging cradle. If no lights illuminate on
the phone, or if charging fails to correct the issue, clean the metal
charging contacts on the cordless handset and place the phone back on
the charger. If it still fails to respond or to charge, the unit may
need to be serviced or replaced.
Does the Battery Hold a Charge?
If the cordless phone charges up and appears to be ready for use but
dies after only short periods of use, the internal rechargeable
batteries may need to be replaced. Replacement batteries are widely
available at electronics
and discount retail stores. Note your phone's exact model number, as
this number will be necessary when purchasing a replacement battery.
Listen for a Dial Tone
If the GE cordless phone powers on, and beeps when you press keys, but
no dial tone is heard, one of three problems is the likely culprit. The
phone's batteries may have an insufficient charge to fully power the
phone, a condition that can be corrected by simply placing the phone
back in the charger. If the batteries are charged, but no dial tone is
heard, it is also possible that another telephone in your home or
office is "off hook" or in use; verify that all telephones, fax
machines and modems are securely on the hook. If there is still no dial
tone, your telephone service may have been disconnected or require
service by your local telephone company.
Listen for Static
On some GE cordless phone models, particularly older models, static may
be heard if the radio signal between the handset and base unit
experiences interference. Common sources of interference include
unshielded electronics, appliances, and radio transmitters, as well as
high-tension power lines. If your phone offers an option to change
channels, try several different channels to see if the static is
eliminated. If static continues to exist, or if static can be heard on
wired phones sharing the same line, your telephone line may require service.
Verify Your Handset is Registered
Some models of GE cordless phones may display a message on the display
screen that the handset needs to be registered. If this message
appears, move the handset close to the base unit and press the
"Prog/Mute" button near the bottom of the handset. Next, press the
"Pager" button on the base unit (your handset may instruct you to
perform this step). Finally, press the "Prog/Mute" button on the
handset one more time to complete the registration process. Your GE
cordless phone should now work correctly.The GE Cordless Phone brand is designed to deliver the conveniences of
cordless home service with quality sound and features. There are many
models of the GE Cordless Phone. The most current models, including the
DECT 6.0, have standard features such as call waiting, caller ID,
visual ring indicator, phone number memory and digital answering systems .
you use your GE Cordless Phone, ensure that you have all the parts.
Your cordless phone package should include the phone base, a handset
battery pack, a battery compartment cover, the cordless handset, a wall
mount bracket, and a telephone line cord and AC power adaptor. Once you
have confirmed that you have all of your parts, insert the handset
battery pack into the handset and replace the battery compartment
cover. Insert your telephone line cord and the AC power adapter into
the phone base. The phone base identifies the telephone line as TEL
LINE and the adapter as AC. Plug the phone base into the electrical
socket. Place the cordless handset into the base. Allow the phone to
charge for at least 16 hours before its first use. Failure to fully
charge the battery before its first use will result in poor battery
Once you have fully charged your phone, you can proceed with setting up
your phone's features. If your cordless phone includes an answering
system, complete this setup process first. Turn on the answering system
by pressing the on/off button. The message indicator light will
display. The cordless phones
are defaulted to English as the selected language. To change your
language preference, press the "Skip" button for two seconds. The
language will change to Spanish. Next, you will set up your voice time
and day stamp. While the answering system is on, press the "Answer"
button on your handset for two seconds. The phone will enter the
answerer mode. Press the "8" key. This will take you to the time/day
setup menu. Use the number keys to set the hour and minutes. Use the
volume up and down arrows to set the AM/PM. Press "#" to save. The
cordless handset will also require that you give it a name. Press the
"Mute" button for two seconds until the handset reads "ENTER NAME."
Enter the name of the handset by using the touchtone keypad. Press the
"Mute" button to save. Enter the default area code by pressing "Mute"
until the phone displays "AREA CODE." Enter your three-digit area code
and press the "Mute" button to save.
GE Cordless Phones are designed to be simple and convenient to use. To
place or answer a call, press the TALK button. You can pre-dial a
number by dialing the number before pressing the TALK button. When you
are ready to make the call, press TALK and the phone will dial
automatically. To answer a call that is waiting on the other line,
press the FLASH button. If you experience call interference or bad
reception while on a call, press the CHANNEL button until your line
I have the same problem. You might try taking a corded phone to the service box outside where the telephone line connects to your house. On the underneath side there is a line jack used for test purposes. Plug your phone in there to see if static is heard. If you hear no static from this test jack, but do hear static from in the house corded phones, you probably have a wiring issue inside the house. If you hear static from the outside test jack, that's the phone companies problem to fix. Hope this helps.
I would check the DSL filters. Your phone should not interfere with the DSL. Make sure there is a filter on any line going into your phones. If there is a filter replace it and see if that works. Also, check other equipment on the line, fax, computer, credit card machine. They will need filters from the DSL too. Remove these other devices and check the line for the problem then add them back one at a time.
Time for a new phone. Most likely there are some bad solder connections and they could be anywhere. A 2 year old battery should not cause such severe problems so I'd spend the money on a new phone before a new battery.