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On July 14/08 I was charged $55.57 on my Viza card for a renewal of Norton annual renewal 877-294-52. I no longer have that computer as it crashed and was 5 yrs old. I would like a credit issued to my Visa as I no longer use your product. Carol Allam, Phone: 1-604-590-3877. Just a note I have not had the above computer since April of this year.

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Tell them to stop in asking the annual renewal payment,due to circumtances happened to computer unit.It's better you post this note in order she know your side....

Hope may this help;

Good luck;

Posted on Jul 20, 2008

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Better call Symantec customer service and inform them about this charging problem on your credit card 1-800-695-0678.

Hope that helps.........

Posted on Jul 19, 2008

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1 Answer

How do I cancel renewal immediately and easily.


when you purchased your Norton product, you had chosen the preference of auto annual renewal. Hence, you cannot cancel renewal immediately. However, you can go to NORTON SUPPORT following this link and speak to them for cancellation. https://support.norton.com/sp/en/us/norton-renewal-purchase/current/info

For any other computer software issue or for any other Norton help and support, you can follow us on Norton Support.

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I want to cancel my norton


When you sign up for Norton, Symantec puts you in their 'Automatic Renewal service', every year they'll bill you to use their anti-virus product.

You should call customer support @ 1-800-745-6034 and ask for a refund if you no longer want to use the product.

If you want to continue using the product, but just disable the auto-renewal service:

1. Sign into you Norton Account :
https://account.norton.com/amsweb/default.do
2. Click Automatic Renewal
3. Click Off
4. You'll get a prompt, then click Confirm 'Turn Off''

Jan 06, 2013 | Computers & Internet

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Automatically renew my annual subscription


I would email them and make sure it doesn't automatically renew, In future i would uninstall Norton and go with something more reliable and stable. I use Avast! antivirus and it picks everything up. It would do just as much as norton and possibly more and best of all its free

Oct 24, 2012 | Symantec Norton 360 Premier Edition Full...

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My norton demand key before subcribtion


Use "Add/Remove Programs" to uninstall it, and then get FREE anti-virus software:
http://www.Microsoft.com/security_essentials
to replace the $$$$ that you are annually paying for your Norton subscription.

Remember to "cancel" your Norton subscription, so that they don't automatically charge your credit-card upon your renewal date.

Aug 02, 2011 | HP Computers & Internet

1 Answer

I was charged $54.99 for the annual Norton Renewal on 11/30/10. I know longer use this service and haven't for some time. Please refund the amount shown and notify me that my account with Norton is...


Hi Gary

You have to contact norton to get this amount back. You have posted this in Fixya.com.
We help you solve technical issues with various hardware and software you may use in your house.

Please click on the link below to chat with norton customer care and explain the issue.

http://us.norton.com/support/contact/contact.jsp?pvid=cs

Thank you for contacting fixya.

Jan 03, 2011 | Computers & Internet

1 Answer

Should not have been charged


You'll have to report the charge to your card issuer and request for a charge-back.

Oct 07, 2009 | Norton Internet Security 2005...

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Norton renewal subscription


the problem lies in the registry uninstall norton 360 then re-install this clears the reg then try your key again.

my personal View Don't use norton 360 as it will slow your system down use Kespersky Internet security this is the best one out and also use avg virus program when you switch to kaspesky internet security then remove avg which you can get a free version.

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