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Re: Whiny motor, less suction
Its not unheard of that the lifetime filtration filter may need replacing and dust can work itself into the main motor chamber even though Dyson claim their models have sealed motors. Whiny motors however can happen for a number of reasons such as:
Strain on the motor from another source i.e. the drive belt may need replacing or the caps on the brush roller at each end need to be checked.
Have a look at the drive belt / sole plate to see if there is any dirt clogging the system. Also check the inspection pipes on the Dyson and check that nothing is obstructing the air waves. Sometimes even a new filter (bottom of the bin) cures the problem and this can easily be checked by taking out the filter for a couple of seconds and using the Dyson to check if suction is indeed stronger.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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This is a good way to stop your motor burning out. I use the lighter white cloth filter rather than the purple hepa filter. It puts less stress on the motor and gives a little more suction at the expence of a tiny bit more dust making it through.
I am very sorry to hear about this issue with your DC07 not picking up correctly. In most cases we may be able to resolve this issue by speaking with you directly and performing basic troubleshooting steps.
Please contact our US Dyson Helpline toll-free at 1(866) 693-9766 or our UK Support colleagues at 0800 298 0298.
Hi there it's SmartAlec from NelsonVacuums.com.au here. It is very likely you have a problem in the radix assembly or the filter is actually worn out. Basically to test either simply remove one then turn it on to test. If it runs better with out the filter (washable is most likely culprit) simply purchase a new one. If it is the radix assembly that is the problem it is possible to clean inside the little tubes by taking off the top and literally clearing dirt and fluff out with the help of a coat hanger. Alternatively a new one can be purchased. If you are in Australia or New Zealand I can help you with either part. Just put in a request via the email link n our website. Hope this helps regards Alec
hi..the reason to this problem may be the bottom pieces
might not have been fully seated.Take it apart and put it
carefully back together.This will solve the issue.
check it out..
kindly rate my response..
Not sure if this will definitely fix the problem.......but here goes for anyone with the same problem....spoke to Dyson helpdesk today following some online research i did yesterday. The 'internet' view is that there is a design fault with the cyclone chamber of the DC07 and that older models need it replaced. Mine is a 2003 model and Dyson asked me if there was a Number 1 stamped on the back of the cyclone housing near where the air duct connects to the hoover body....there wasn't. They then said they would send out a new cyclone chamber free of charge (I bought my model as reconditioned in 2007 from an approved Dyson dealer, so no Dyson warranty) suggesting they are aware of a problem. Advice on another site by someone who was also sent a new cyclone is that the holes in the early cyclones were too small and got easily clogged. I'm now waiting for my new part and will see if that fixes it.
very strange though - my old DC01 was a far better model from what I have seen so far of the DC07 - they seem to have gone backwards in design & reliability.
Very impressed with the service from their helpdesk though - they put other companies to shame with their speed of answering the phone and the ability to actually talk to someone not just a series of automated menus - well done Dyson for that at least - I'll reserve judgement on the DC07!!!.