Question about RCA DISH Network(r) 311 Satellite System

2 Answers

Master reset RCA 311

Hello, i have a RCA 311 decoder and it seems its blocked, i have inserted no less than 5 cards and nothing. Someone told me there was a master reset pressing a secuence of buttons on the remote control. Menu+4+x+y+x+guide (lots of numbers @ screen) and thats it. clean factory default decoder. Do you know the secuence?
Thanks a lot.

Angel

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CARLOS RAUL

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ES NESESARIO KE EL EQUIPO NESESITA UN NUEVO SOFWAR PERO NO TENGO NI IDEA DE COMO ASER ESO

AYUDENME

GRACIAS POR CONTESTAR

Posted on Sep 27, 2008

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I dont beleive there is such a thing as a master reset, but most 311 models have internal smart cards

Posted on Aug 06, 2008

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My 311 receiver worked fine for years with no problems. It has always sat up on a shelf where the connecting cables wont be touched. Recently all I get out of it is a 015 message and it makes no progress...


Have you tried resetting the unit. Open the door to the activation card. Press and hold the small red button. If this does not correct it is probably the receiver. Also if the dish is near trees, new tree growth could be blocking your signal.

Sep 04, 2013 | DISH Network 311 DTV Receiver

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How to record a program you are watching on your cable satellite receiver.


Hello,<br /><br />Most of the time we watch TV programs with our cable satellite receiver/decoder. And sometimes we would love to record these programs so that we can watch them again. You can learn how to record your TV program while you watching a TV program. <br /><br />All you will be needing is a DVD recorder or VCR (Video cassette Recorder). It all depends on the one you prefer.<br /><br />There are two methods of doing this connection. 1. is RF connection and the other is RCA. But I will start with the RF connection method;<br /><br />This is how is works. Get a RF cord, check the back of your TV, you would see RF in, connect the RF into TV in, then connect the other part to RF Out at the back of the Cassette or DVD Recorder.<br /><br />Turn the Cassette or DVD Recorder and the TV on. Go to Channel 1 or any channel on the TV, search the TV stations automatically or manually in order to get a display of the Cassette or DVD Recorder on the TV. To easily get the Cassette or DVD Recorder's station, play a movie on the Cassette or DVD Recorder while you search for the station. Once you see the display of the movie on your TV, you would easily know that that's the Cassette or DVD Recorder station. <br /><br />Once you have gotten a display from the Cassette or DVD Recorder, save the channel on the TV.<br /><br />Then get another RF cord, connect it to "RF out" at the back of the Satellite/cable decoder/receiver and the other part to "RF in" at the back of the Cassette or DVD Recorder.<br /><br />Now with the Satellite/cable decoder/receiver turned on and the Cassette or DVD Recorder also turned on, press the Cassette or DVD Recorder's channel, you should find search. Scan for channel/stations on the Cassette or DVD Recorder just like you did on the TV and you will find a display of the Satellite/cable decoder/receiver showing on the TV via the Cassette or DVD Recorder. Note that on some Cassette or DVD Recorder, you will have to select "Source" to RF before you can get a display of the channel.<br /><br />Now since the Satellite/cable decoder/receiver program is now showing via the Satellite/cable decoder/receiver, insert a black disc or cassette into the Recoder and press record. The Satellite/cable decoder/receiver programs showing on the TV via the player will be recorded and that would be all.<br /><br />For some recorders that has internal hard drive, you can just press record without inserting a blank disc......<br /><br />USING RCA CONNECTION METHOD.<br /><br />You could also achieve this by using a RCA (yellow, red and white cord).<br /><br />The connection procedure is the same with the RF explained above.<br /><br />Connect the Recorder to the TV. That is, from "Video and audio Out" of the recorder to "video and audio in" of the TV accordingly. Press AV or source on the TV to confirm that there is a display from the recorder on the TV.<br /><br />Now connect the RCA cord to "OUT" from the Satellite/cable decoder/receiver to "IN" at the back of the Recorder.<br /><br />Then, press source on the recorder to "INPUT" (RCA) and the Satellite/cable decoder/receiver's program will automatically display on the TV. <br /><br />While the Program is being displayed on the TV via the recoder, insert a blank disc and press record on the player and it will automatically start recording. You will see the record or record symbol while the recoding is in progress.<br /><br />I hope you understand the above. Please follow steps closely and you won't have any problems.<br /><br />Good luck.

on Mar 09, 2011 | TV Receivers & DVRs

1 Answer

My Dish Network Solo 311 receiver stopped working. Acts like it's not getting any power. It's plugged snuggly into the outlet, and yes, the outlet is a working one.


Hi lisac1351,my name is Mike Houston of DISH Network and I was reading over your post and ifthe 311 receiver is not getting any power please unplug it for 10 seconds.After plugging it back in within 3 to 5 minutes you should see the power comingon, if you have any questions about this please contact me directly at michael.houston@dishnetwork.com.

Mar 15, 2011 | RCA DISH Network(r) 311 Satellite System

1 Answer

I need the code for my remote control dishnetwork 311


Hello, I hope that this has been resolved for you already, but if not, here are some quick and simple steps to run through! Just follow the link below to get this remote working. Steps 1-5 are to program the remote to the receiver to control channels, and 6 and on is to program the remote to the tv to control the volume. I hope this helps!!!!!!!

http://www.dishnetwork.com/SupportSection/remote-setup

Becki Barned
DISH Network Customer Service

Nov 07, 2010 | RCA DISH Network(r) 311 Satellite System

1 Answer

Satellite signal "lost" after digital changeover


RG6 is the standard, as opposed to RG59 cable. The new cable would not cause the problem to start or continue.

Who was the tech who came out to your home? A Dish Network tech? And left the site with it still not working?

Resetting, unplugging the receiver, and having all those parts replaced... yeah that almost sums up everything that could be done with the exception of replacing the receiver itself.

It's rediculous that you have been dealing with this problem THAT long. Call Dish Network, give them a recap, and tell them your going to cancel and go with DirecTV if they don't fix the problem. Then speak to a supervisor if you get a rep that doesn't seem to care.

All else fails, go Direct. Better customer service, more HD.... that's what I have!

Jun 14, 2009 | DISH Network 311 DTV Receiver

1 Answer

Dish Network 311 Help!!!!!!!!!!!


the only way to unlock it without the code is to contact dish network

Jul 22, 2008 | RCA DISH Network(r) 311 Satellite System

1 Answer

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The viewsat ultra is not hd you cannot download a hd file on there .You need to install a factory bin then new fix on file viewsat ultra not hd.

Jul 11, 2008 | RCA DISH Network(r) 311 Satellite System

1 Answer

Skipping channels


try a reset on it. push and hold the power button down for 5 or 10 seconds untll it goes off. it will then "acquire" satellite and reload program info and then it should work right.

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1 Answer

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dishnetwork is kind of tricky on the detect switch thing. sometimes if you are having troubles on just one receiver you have to run detect switch over and over again, sometimes as much as maybe 20 or 30 times. if it still doesn't work, hope you have a service plan so they will send you another unit to switch out. also try a different LNB ( low noise block downconverter) and check switch a few times. i know that sounds kind of stupid, but it works sometimes.

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1 Answer

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100% yes. that's what it is supposed to be connected to.

Jan 27, 2008 | RCA DISH Network(r) 311 Satellite System

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