Brand new phone with 2 xtra handsets. charged them for over 16 hours. Did all the set ups including registering the handsets. This happens on all three handsets. Hit the talk button, get unavailable. Wait a moment try it again, may get 2 out of 3 handsets unavailable. Wait again, may get dial tone on all three hand sets. Then again may only get a dial tone on 1 handset. Note that I turn off each hand set after use, i.e. it says 'Ready' on the display. Note further, I don't want all thee to work at once as I don't think they work that way. I just would like for each to work when I hit the talk button. That seems to be a **** shoot.
After waiting for over 24 hrs for an answer from FixYa and then they wanted $10.00 and trying to fix it myself, I gave up. Threw all that c$$p into a box, took it back to the store and got my money back. It just wasn't worth the time and aggravation.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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You need the specific battery pack: 5-2814 for the handset. This is a 850 mAh Nickel Metal hydride battery.
When I see a cordless phone that doesn't ring, the first thing I recommend checking is the phone jack and line itself with a second phone. I prefer to use a corded handset with a new phone cord to check for dial tone. If no dial tone at the jack, check for dial tone at the service entry box. If you have no dial tone at the service box, contact your provider. If it's only a problem at the jack, you will need to check your inside wiring.
To check the base, try a new cable (RJ-11) (double check the power as well).
To check the handset, first make sure the handset is fully charged (16 hours) and that the battery is fully installed. Does the handset beep when the Talk button is pressed? Next check that the handset ringer software is on. With the phone off (not in the talk mode), press the Mute/menu OK button. Use the Caller ID/volume (up/down) buttons to get to the Handset setup menu. Press the Mute/Menu OK button to access the menu. Use these buttons to check the Ringer Volume (should be on) and Ringer Tone. Press Mute/Menu OK to save the settings at each sub-menu. Check that the Do Not Disturb function is not on - this toggles with the Do Not Disturb button and should be noted on the handset screen when on.
If you have multiple extensions on the phone line, try unplugging some of them.
When you pick up your GE cordless phone and press a button, the phone
should beep as a confirmation that a button has been pressed. If the
telephone handset does not beep, or if it does not respond to any
buttons, the battery may be in need of a recharge. Verify that the
cordless phone base unit is plugged in to an electrical source, then
place the handset into the charging cradle. If no lights illuminate on
the phone, or if charging fails to correct the issue, clean the metal
charging contacts on the cordless handset and place the phone back on
the charger. If it still fails to respond or to charge, the unit may
need to be serviced or replaced.
Does the Battery Hold a Charge?
If the cordless phone charges up and appears to be ready for use but
dies after only short periods of use, the internal rechargeable
batteries may need to be replaced. Replacement batteries are widely
available at electronics
and discount retail stores. Note your phone's exact model number, as
this number will be necessary when purchasing a replacement battery.
Listen for a Dial Tone
If the GE cordless phone powers on, and beeps when you press keys, but
no dial tone is heard, one of three problems is the likely culprit. The
phone's batteries may have an insufficient charge to fully power the
phone, a condition that can be corrected by simply placing the phone
back in the charger. If the batteries are charged, but no dial tone is
heard, it is also possible that another telephone in your home or
office is "off hook" or in use; verify that all telephones, fax
machines and modems are securely on the hook. If there is still no dial
tone, your telephone service may have been disconnected or require
service by your local telephone company.
Listen for Static
On some GE cordless phone models, particularly older models, static may
be heard if the radio signal between the handset and base unit
experiences interference. Common sources of interference include
unshielded electronics, appliances, and radio transmitters, as well as
high-tension power lines. If your phone offers an option to change
channels, try several different channels to see if the static is
eliminated. If static continues to exist, or if static can be heard on
wired phones sharing the same line, your telephone line may require service.
Verify Your Handset is Registered
Some models of GE cordless phones may display a message on the display
screen that the handset needs to be registered. If this message
appears, move the handset close to the base unit and press the
"Prog/Mute" button near the bottom of the handset. Next, press the
"Pager" button on the base unit (your handset may instruct you to
perform this step). Finally, press the "Prog/Mute" button on the
handset one more time to complete the registration process. Your GE
cordless phone should now work correctly.The GE Cordless Phone brand is designed to deliver the conveniences of
cordless home service with quality sound and features. There are many
models of the GE Cordless Phone. The most current models, including the
DECT 6.0, have standard features such as call waiting, caller ID,
visual ring indicator, phone number memory and digital answering systems .
you use your GE Cordless Phone, ensure that you have all the parts.
Your cordless phone package should include the phone base, a handset
battery pack, a battery compartment cover, the cordless handset, a wall
mount bracket, and a telephone line cord and AC power adaptor. Once you
have confirmed that you have all of your parts, insert the handset
battery pack into the handset and replace the battery compartment
cover. Insert your telephone line cord and the AC power adapter into
the phone base. The phone base identifies the telephone line as TEL
LINE and the adapter as AC. Plug the phone base into the electrical
socket. Place the cordless handset into the base. Allow the phone to
charge for at least 16 hours before its first use. Failure to fully
charge the battery before its first use will result in poor battery
Once you have fully charged your phone, you can proceed with setting up
your phone's features. If your cordless phone includes an answering
system, complete this setup process first. Turn on the answering system
by pressing the on/off button. The message indicator light will
display. The cordless phones
are defaulted to English as the selected language. To change your
language preference, press the "Skip" button for two seconds. The
language will change to Spanish. Next, you will set up your voice time
and day stamp. While the answering system is on, press the "Answer"
button on your handset for two seconds. The phone will enter the
answerer mode. Press the "8" key. This will take you to the time/day
setup menu. Use the number keys to set the hour and minutes. Use the
volume up and down arrows to set the AM/PM. Press "#" to save. The
cordless handset will also require that you give it a name. Press the
"Mute" button for two seconds until the handset reads "ENTER NAME."
Enter the name of the handset by using the touchtone keypad. Press the
"Mute" button to save. Enter the default area code by pressing "Mute"
until the phone displays "AREA CODE." Enter your three-digit area code
and press the "Mute" button to save.
GE Cordless Phones are designed to be simple and convenient to use. To
place or answer a call, press the TALK button. You can pre-dial a
number by dialing the number before pressing the TALK button. When you
are ready to make the call, press TALK and the phone will dial
automatically. To answer a call that is waiting on the other line,
press the FLASH button. If you experience call interference or bad
reception while on a call, press the CHANNEL button until your line
If the "handset" beeped then it is already registered. It means that it is recognized by the base and therefore should be working. If you still have no dial tone on the phone there must be an issue with the working condition of the phone. Sorry that my advice didn't solve your problem.
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Ge Telephone Solutions Handset can not link. • If any handsets become inoperable, place it on the main base
cradle for 20 seconds to re-register. No dial tone • Check or repeat installation steps • Make sure the base power cord is connected to a working
electrical outlet. • Make sure the telephone line cord is connected to the base unit
and the modular phone jack? • Disconnect the base from the wall phone jack and connect another
phone to the same jack. If there is no dial tone on the second phone, the
problem might be your wiring or local service. • The handset might be out of range of the base. Move closer to
the base. • Make sure the battery is properly charged (for 16 hours). • Ensure the battery pack is installed correctly. • Did the handset beep when you pressed the TALK/CALL BACK button?
Did the in use indicator come on? The battery may need to be charged. http://www.home-electronics.net/ge/pc/IB/25922GE2_IB.pdf
VERY IMPORTANT: BOTH HANDSETS MUST BE REGISTERED TO THE
MAIN BASE BEFORE USE. After the 2nd handset has charged for 16
hours, place it on the main base station for 20 seconds, it will then
automatically register and verify its security code.
I think this may be the answer. With multiple handsets reading "Please register" and a "working" base station (w ith dial tone). If you bring the remote units to the base station and place them on hte base, they will register and stay registered after you return them to the remote base. It doesn't say this anywhere in the instructions as it gives you the impression the remotes will register from their own base.
I doubt it's the battery. As I understand it the base works fine and the problem is only with a cordless phone. Are you using an external charger stand for the cordless handset? These phones need to be registered to the base unit. That is usually done by installing the cordless phone in the base unit but you may need to do that shortly after insalling the battery or you could have a register button or setting.