GE XL1800 1100 Watts Microwave Oven Logo
Posted on Jul 19, 2008
Answered by a Fixya Expert

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XL1800 JVM1860WD002 THIS HAPPENED BEFORE SOMETIME AGO, BUT I HIT SOME BUTTONS AND IT WORKED. ALL PROGRAMS AND DISPLAYS WORK. VENT OPENS WHEN START IS PUSHED. COUNTDOWN AND RINGER WORK. UNIT & TURNTABLE DO NOT. I PLAYED WITH THE AUTODEFROST AND IT WORKED...THEN DIDN'T...I RESET CLOCK. STILL CAN'T FIGURE IT OUT. CAN YOU HELP?

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William Miller

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  • GE Master 9,179 Answers
  • Posted on Jul 20, 2008
William Miller
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This is usually caused by either a bad door switch, a loose door switch mount, or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. Other times, it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

Please write back with more details if you need further help.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

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