Question about Palm Treo 680 Smartphone

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USB Device Not Recognized for Palm Treo 680

I have lost the original CD and cradle for Palm Treo 680 and trying to install the Treo in a new PC with Vista using a non oem USB synchronization cable bought from Ebay. The software was downloaded from for Treo 680 synchronization. After insalling the software, when I try to connect the Treo to the PC, I get a blinking message saying that "The USB Device is not reognized" and therefore, I cannot synchronize the data. Please help.

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  • shuda1 Jul 19, 2008

    I am running Vista Home Premium 32-bit. Thanks for your time anyway.

  • Anonymous Jul 19, 2008


  • fng3102 Dec 02, 2008

    I have the same problem can not find a driver. It rconizes the phone then says the driver installation failed.... The funny thing is its all orig. and it used to work just pluged in one day and it stopped!!!!!!!!!!!



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Aceeca has published a 64bit Palm driver. I'm currently using it on 64bit Windows Vista Enterprise. Details here:

Posted on Aug 10, 2012

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If you are using Vista ultimate, it is a 64 bit operating system and therefore palm doesn't have official support for it yet, but someone has found a solution:

Posted on Jul 19, 2008

  • Jeffrey Johnson
    Jeffrey Johnson Jul 21, 2008

    if you are using windows mobile device center:

    • Keep your device connected

    • From the desktop, go to Start > Start Search

    • Enter "Device Manager" or "devmgmt.msc" to launch the Device Manager window

    • Look under the "Network adapters" node for "Microsoft Windows Mobile Remote Adapter". If this is not present, skip to step 5. Otherwise, right-click "Microsoft Windows Mobile Remote Adapter" and choose to "Uninstall"

    • Look under the "Mobile Devices" node for "Microsoft USB Sync". If this is not present, skip to step 6. Otherwise, right-click "Microsoft USB Sync" and choose to "Uninstall"

    • Disconnect and reconnect your device. Your device driver will re-install and Windows Mobile Device Center will launch.
    If you are using activesync, the most common reason for your problem is that your firewall is blocking activesync. You will have to add the activesync application to your firewall's exception list. Here are the main files and ports:

    • Wcesmgr.exe

    • Wcescomm.exe

    • Rapimgr.exe

    Inbound TCP:

    • 990

    • 999

    • 5678

    • 5721

    • 26675

    Outbound UDP:

    • 5679



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