Question about Microwave Ovens
Kenmore (2002) model# 363.62709200--turntable rarely turns
You can see and hear a video of how a turntable motor should sound when you rotate it by hand.
If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.
To replace either, you need to unplug power, then remove the bottom cover of the oven. You may have to cut the motor cover off with snips, then use a screw when reassembling it.
You can probably find exploded views and order parts by entering your model number here at the Sears parts site.
We're happy to help you and we'd appreciate your thoughtful rating of our answer.
Posted on Jul 20, 2008
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Posted on Jan 02, 2017
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