Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Scanner failure hp 6110 - Noise and stuck head

I ran into a problem with the officejet 6110 all-in-one. I got a "scanner failure turn off and on" message on the printer screen, and it made an annoying stuck draging noise off and on, ticks. Actually the scanner head didn't return to its place, remained stuck and made noises. I have the message: "Scanner Failure Turn Power Off then On again" Before the message appears there are several seconds of noise in the right hand side of the printer. It seems as though several other people have the same problem with this printer. I may try to clean the glass but the glass appears quite clean.

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  • mds4md Jul 19, 2008

    I am having the exact same problem with the scanner. Comes up scanner failure with that annoying ticking sound. I have turned the power off and on several times and that does not do the trick. Any suggestions on how to fix this?

  • Anonymous Jul 20, 2008

    I was having the same exact problem! I tried turning it off, then on again but it did it again. Finally, I turned it off for a 1/2 hour or so, then back on again. It didn't do it anymore but then the paper feeder kept taking more than one paper at a time & caused paper jams. I didn't feel like trying to fix it, so we ended up donating it to Goodwill & will eventually get a different, new printer. I thought it was something I did to it in transit but am "glad" it's a technical problem. Good luck to those who still have theirs. I hope a solution is found for the problem soon.

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  • 106 Answers

Hi,

the error message refers to the hardware issue of the printer. Below is the document that i need you to follow to somehow resolve your issue.

CLICK HERE==>> DOCUMENT

Please let me know if the document that i gave to you resolves your issue.

thank you so much.

adonscott

Posted on Jul 21, 2008

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1 Answer

How do I solve the "scanner failure power off and on again" message for an h.p. 6110 officjet all-in-one printer/scanner/fax?


Hi Paul,

Scanner Failure usually results in Hardware Failure. However there is one step you can try. Try connecting the printer directly to wall outlet or any other power outlet and the issue should be resolved.

Regards,
Sean

Apr 19, 2013 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP office jet 6110 all-in-one Scanner Failure message cannot be erased. When power is switched off/on makes load grating noise and Scanner Failure message reappears. Copier function will not work either.


Print head sticking needs oil on shaft that its slides on. Open cover and put a drop of oil on each side print head Shaft cut it back on and see if this helps .may half to do this 2 or 3 times to get the oil on to bearings . They dry out over time. Good luck

Aug 12, 2010 | HP OfficeJet 6110 All-In-One InkJet...

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Scanner Failure message on my HP 6110


have you tried plugging into a wall socket, sometimes using power supply or powerstrip or surge procter will not let enough elect through to the unit.

Jul 22, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

The printer is making a gear clicking sound.


I had exactly the same problem with my OfficeJet 6110 as reported above (i.e. the scan head not knowing where the end-stop is). This is how to fix it (this method worked for me) 1) Lift up the scanner/copier hinged lid. Around the edge of the scan glass are 4 Torx screws. Undo all four screws. 2) Carefully prise the control panel faceplate off. The buttons underneath are on a single panel. Slide this to the left and lift off. 3) Jiggle the lid of the scanner to get it off the main body of the printer. 4) Locate the scan engine motor (top right corner) and remove the two motor retaining screws (one on the left of the motor, the other on the right). 5) Lift out the entire mechanism (rod, drive belt, scan head) and turn over. 6) Thoroughly clean all glass and mirrored areas of the scan head. Also clean the scan lamp on the top of the scan head. Clean the tray inside the scanner (where the scan head travels back and forth). Also clean the inside and outside of the scanner glass pane itself. 7) Refit all parts, using the technique described above, in reverse order. 8) Switch on printer. It should now work OK. Hope this helps, guys.

Jun 02, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

After putting it on, does not continue starting.


if the scanner is the problem, scrap printer...sorry!

Feb 26, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Problem with hp OJ 6110


Yea, read http://www.fixyourownprinter.com/forums/printer/22386 it will walk you through every step.

Aug 14, 2007 | HP OfficeJet 6110 All-In-One InkJet...

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