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My mac g5 is not recognising my WD elements extrenal hard drive, this is the first time I have plugged an extrenal hard drive of this sort into my mac. Thanks

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My computer does not recognize the Drive.
A: First, check to make sure that all of your connections are secure. Then check if your External Hard Drive is listed in the Apple System Profiler. If the driver listed is “USB Authoring Support” or “Toast USB Support”, disable this Extension(s) in the Extensions Manager. These Extensions can cause a conflict with the Drive.

Posted on Jul 19, 2008

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My WD element extrenal hard drive won't open. i can see it in my devices, and the blue light stays on. it also makes the sound saying it's connected but I can't see the device in my comput


First thing, try to change the cable, try a different one, then if it does not work, try to connect the hard drive on another computer, and changing cables as well. This will help you to narrow down the problem to find out exactly what the matter is. If the Hard drive spins properly and it does not produce any click-click sound then it is fine. If all the above fail, then you have to slave the hard drive using its internal SATA connection. You have to open up the hard drive and remove the pin that connects the hard drive to the cable. This will enable you to see the SATA connection. Slave the Hard drive on a desktop computer and see if you can gain access to it. If you can, then consider replacing both the cable and the pin that connects the cable to the hard drive. If your hard drive just spins and you can not access it while its a slave to another computer, then the hard drive has a problem.... Try the methods above, i believe your hard drive did not go this bad...

Mar 26, 2012 | Western Digital Elements powered by WD 320...

1 Answer

My WD external hard drive has suddenly stopped being recognised by my computer


Unplug the power supply from the hard drive, leave for 15 seconds.

Plug power supply back in.

Try another USB cable if that does not work.

Aug 08, 2011 | Western Digital Elements powered by WD 320...

1 Answer

Wont recognize usb anymore


if the external hard disk drive powers on, perhaps replacing the USB cable could help ?

i had WD extrenal, and it crapped out on me -- i had so much vital information that i lost . i finally discovered that the power modeul inside the housing that encases the drive was bad.. i coul not get the PC board replaced.

i hope you can resolve this with new USB cable.

have you tried another computer -- see if that PC recognises the WD external drive

let me know how it works out for you

Nov 03, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

Cant use my external HD


yes you need the cd. you will have to go to western digital support and get the cd

Dec 27, 2009 | Western Digital Elements powered by WD 320...

1 Answer

My Mac will not store data on my wd external hard-drive


Take it back to where you bought it, and get a replacement,
or at least get them to demonstrate that it _does_ work, when connected to a Mac computer (not a Windows computer).

Dec 26, 2009 | Western Digital Elements powered by WD 320...

1 Answer

WD Elements ext.HD not visible in My Computer


Hello Graham

Ok, have you tried changing the drive letter of all the drives in the device manager? This is sometimes the cause for the drive not showing in My computer.

Let me know if you have tried this already, if not, do this, it might just work. It is a 320GB drive.

Kind regards
Andrea

Dec 09, 2009 | Western Digital Elements powered by WD 320...

1 Answer

WD 1Tb Drive not recognised on my HP Media Centre a1550a


Probably the size nay be above the parameters the existing software is able to recognize
Did you receive a disc and if you did not. Simply go to the page of the manufacturer and down load the driver, then the Plug and play should recognize it..

Nov 01, 2009 | Western Digital Elements powered by WD 320...

1 Answer

Western digital 320g elements portable won't work


Hey,
try connecting it o another computer and check
if not yet, use only the WD USB transfer wire supplied in the box.
because WD External HDD only recongize its own USB and none other.

May 03, 2009 | Western Digital Elements powered by WD 320...

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