Mac OS X 10.5.4 with latest Canon drivers - but photos are seriously washed-out in color and density. High grade photo paper used. Fairly new cartridges, less than 20 copies run so far. No prompts that anything is wrong at all. Is this a known issue? Does this printer have a color problem? Thanks in advance for the knowledge.
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Re: Seriously washed-out photo quality
First check to make sure you are not running in draft mode.
If you are not, run the cannon cleaning utility. If this doesn't fix your issue remove the ink cartridge and scrub around the middle of the casing where the nozzles are located with an alcohol soaked cotton swab.
Ink clogging under the cartridge is a known issue with many cannon printers.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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the pixma printers use the large black tank in most modes like text and standard (default) or fast photo printing .. thats most economical when you are using just plain paper .... it will switch to the small black tank only if you select "High" quality mode .. that black matches the nature of the color inks much better and results in really good color pictures if you are using Gloss or Matt high quality photo paper .. you can select the quality level by the following ... when you start to print, a window comes up where you can select which printer you want ... at the right of this window is "preferences" .. click that .. now select the type of paper and "High" quality mode .... now the printer will slow down but will provide really nice results and it will use the small tank black ink instead of the large tank ....the small tank is only used for "high" quality photo prints which is only needed for high quality photo paper .. if you havent tried that yet you might want to get some glossy photo paper (either Canons or Costco has great stuff if you want a lot, like 150 sheets) but most glossy paper will work except colors might need tweeking for some ... print a nice photo in the high quality mode and you should be really impressed .. and you will be using your small black ink tank .. you might want to make the first few pictures small (2x3 inch) untill you are sure everything is the way you want it .. i usually print in the top left corner first .. then reinsert the same paper and try again right next to that .. i do that until i get the colors perfect .. then i print big .. 5x7 or even 8x10 on a new sheet... the high quality mode can be selected for just plain paper and it will use the special black ink but it doesnt result in a better picture .. so no point in doing that unless you want to experiment .. if you never print high quality photos then you will never use the small tank black ink .. it will still be used up eventually because of normal head cleaning the machine does automatically .. ...
grey scaling does not select the special ink unless you select "High" for the quality setting .. then yes you can print using that small tank black ..again it will buy you a lot if you are using High quality photo paper ... almost nothing for plain paper but at least it will allow you to use that ink .. ..
Nope. You can use Cyan, Magenta and Yellow as well as Black.
Specifications (BJC 620):
Form Factor: Desktop
Connectivity Technology: Cable
Language Simulation: EPSON LQ • IBM Proprinter X24E
Media Type: Coated Paper • Envelopes • Glossy Paper
• Labels • Photo Paper • Plain Paper • Transparencies
Max Media Size: A4 (210 x 297 mm) • Legal (216 x
356 mm, 8.5 x 14")
Total Media Capacity: 100 Sheets
Media Path Type: Straight
Operating System: Microsoft Windows 3.x
Product ID: 20152942
Exterior Color: White
ProductDescription for Canon BJC 620
(From the Manufacturer, Canon)
Simply a piece of printing marvel, with high definition printing,
superior ink technology, innovative waste-free ink system and
user-friendly Windows printing system. The BJC-620, simply a must buy
for those who seriously considers printing in superior, high quality
color. It comes with an Internet kit.
hi i am a certified Canon repair tech for this printer. the first problem is the paper you are using hp photo paper is specialty formulated to be used with there inks. every manufacture is the same if you want the proper looking photo and you are using a Canon printer you need to use Canon photo paper because the paper is formulated for their inks. hope this helps to clarify.