Question about HP Deskjet 3845 InkJet Printer

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Problem printing business cards

When I load a regular sheet of paper the business cards print 1/2' from the top, where they should but when I load the business card perferated paper the text starts printing at the very top of the page. That throws off all the cards, not to mention wastes ink and paper.

Before this problem I was able to print 50 business cards. I have a total of 4 different kind of cards to print. The first one came out fine but I can't seem to print the other 3 correctly. All my settings are correct: 3.5x2 cards, 8.5x11 paper, 1/2" margin top, bottom,and sides. What am I doing wrong? Please help. Thanks

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I had this problem today and think I've figured it out. Take a sheet of plain paper and two little pieces ot clear 'scotch' tape. Tape the blank sheet behind the business cards at the top/feeder edge and try again. You may need to tweak it a bit more but it stops it from printing so far up.

Posted on Jan 17, 2009

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Reset the printer. It will work sometimes it happens. All the best.

Posted on Aug 16, 2014

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Paper won't feed


Inside of the machine is dirty.
If the inside of the machine is dirty, the printed paper may be smudged.
Follow the steps described below to clean the inside of the machine.
1. Ensure that the machine is turned on and there is no paper loaded in the Auto Sheet Feeder.
2. Place A4/Letter-sized plain paper in landscape orientation, horizontally fold it in half.
3. Unfold the paper, and load the paper in the Auto Sheet Feeder with the inverted-V edge down.

4. Select <Bottom plate cleaning> from <Maintenance>.
5. Select <Yes> on the Bottom plate cleaning confirmation screen and then press [OK].
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If protrusions inside the machine are stained, wipe ink off the protrusions using a swab or such like.
* Important
Before cleaning, be sure to turn OFF the machine.
Paper feed roller is dirty.
Follow the steps described below to clean the paper feed rollers.
1. Ensure that the machine is turned ON and there is no paper loaded in the machine.
2. Select <Roller cleaning> from <Maintenance>.
3. Select <Yes> on the Roller cleaning confirmation screen and then press [OK].
The paper feed roller will rotate as it cleans.
4. Repeat this operation twice.
5. Load three or more sheets of A4/Letter-sized plain paper lengthways in the Auto Sheet Feeder.
6. Select <Roller cleaning> from <Maintenance>.
7. Select <Yes> on the Roller cleaning confirmation screen and then press [OK].
The paper that is loaded in the machine will feed through the machine and be ejected.
8. Repeat Steps 5 to 7 three times.
Inappropriate paper type is used.
Check to see if the paper you are printing on is too thick. See Paper Types You Cannot Use.
Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. Ensure that the paper you are using is compatible with Borderless Printing.
Thick paper is used.
When printing on thick paper, set the Paper Thickness Lever to the right.
This widens the gap between the FINE Cartridge and the paper. Try this maneuver if the printed surface is scratched.
Media is curled.
If all four corners or the printing surface of the paper is curled, the paper may become dirty or may not feed properly. Use the paper after correcting paper curl as follows.
1. Place the printing surface face up (A), and cover it with a sheet of non-printing regular paper to avoid damaging the surface.
2. Roll up the paper in the direction opposite to the paper curl as per the figure below.
3. Check the printing paper to confirm if the paper curl is eliminated to within approximately 2 to 5mm / 0.08 to 0.2 in (B).
It is recommended to print on curl-corrected paper one sheet at a time.
The media type is not selected correctly in the printer driver.
On the [Main] tab of the printer driver, ensure that the [Media Type] selected matches the paper loaded.

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Load in the portrait orientation regardless of the print direction of the Auto Sheet Feeder.
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There is a workaround for this problem by tricking the printer.
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If the paper is lodged too far into the printer and can't be removed:
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  5. Resend your document to print.
Ensure that:
  • The paper is a recommended paper for inkjet printers.
  • You do not force the paper down into the printer when you load it. For example, if you are loading letter or A4 size paper, the top edge of the paper should extend above the top of the sheet feeder.
  • The printer is on a flat, level surface.
  • The left paper guide is against the side of the paper.
  • You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper.
  • The left paper guide does not cause the paper to bend in the sheet feeder.
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Important: Your application may not be designed to print envelopes. For help, consult the documentation that accompanied your application.

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mongrelken.

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