Question about GE Microwave Ovens

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Just installated GE microwave does not heat at all. It also cuts off before the time selected.

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Normally you have a 30-day return period form most dealers. I would exchange it for another one.

It may have been damaged during transport. Just to check, you could try setting as cook time, then gently holding up (or down) on the handle as you try to cook. If it acts differently, there is probably a loose door switch mount or a misalignment.

But I would get another one, just to avoid a possible lemon.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Posted on Jul 21, 2008

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There are some good tips on this website
http://www.ask.com/question/my-ge-microwave-runs-but-does-not-heat

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This is usually due to a defective or failing magnetron.

When failing, they can emit interference that disrupts the control circuit, or if it has a thermostat on the magnetron, that will disconnect the power until it cools down.

You can save about $50-75 if you remove it from the wall and take it to a GE-authorized servicer. You can find one by calling GE Appliance Service 1-800-848-7620.

Removing it from the wall is ideally a 2-person job and you should have your installation instructions handy. If not, you should be able to find them here: http://www.geappliances.com/service_and_support/literature/

If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

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Disclaimer: I'm a DIYer, not a technician.

Our GE over-the-range microwave stopped producing heat yesterday while warming part of the T-giving feast. Everything else (fan, control panel, light) works fine.

After disassembly and testing last night, I discovered a defective "secondary door switch." Your Kenmore uses a similar switch (~$19 on-line), and that might be the problem. But it also could be other things, such as a bad thermal cut-out.

If you know anyone who's handy with a multimeter, most of the basic diagnostics seem to be pretty straightforward.

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