Question about M-Audio PROJECT MIX I/O Sound Card

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Project mix i/o not recognized by computer

The device was working fine until I had to unplug the unit from computer and reconnect it. The computer was unable to recognize the device, so I uninstalled the driver, downloaded the latest driver and installed it. The same result. I connected Firewire410 to the same computer and it worked just fine.
Could it be that I damaged Firewire port on Project Mix somehow?

Thank you for your time, Richard

Posted by on

  • jfogart Jul 23, 2008

    I've had the same problem. I purchased a Project Mix in August of 2007 for a home studion I was assembling. I connected it fine. When I upgraded my DAW, I tried connecting Project Mix - would not recognize. Tried two other computers - same thing. Sent off for repair, returned 3-4 weeks later - same problem. Received a replacement - same problem (3 PCs tested). Received another one - PC recognized it. I sent it to Black Lion Audio for mods, received it back; now computer doesn't recognize it.



    It's been a year, I'm on my third one, I just spent $500 for improvements, and I've never recorded a single thing, as I have been battling problems since day one.



    Somebody....anybody....please throw me a rope, and help me understand what the heck is going on. I'm at the point that I will pay to have it fixed, but I want it fixed! Or tell me the firewire port is ****, and I have to use tongs, ESD strap, and kill the breaker before unplugging it. Just please give me answers.



    Thanks



    -Jim

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6 Suggested Answers

fire sine
  • 382 Answers

SOURCE: firewire410

You should install service pack 2, the go to the m-audio site and upgrade the drivers again. Also, since your computer most likely have a 4 pin firewire, make sure you have the power cqble for the 410 connected. Ofcourse, do not have the 410 connected when upgrade either sp2 or the drivers. make sure you power cycle both devices before reconnecting and attempting to record....

http://www.m-audio.com/index.php?do=support&tab=driver&serie_ID=2&PID=5f35def5b4107998b11119907053a313&OS=15

keep me posted...

Posted on Nov 27, 2007

SOURCE: firewire audio problem

Please notice that the firewire 410 is known to have problems with firewire chipsets that are not manufactured by either Texas Instruments or NEC.

This means that it's not enough to buy a Firewire card or to make sure you have it on your motherboard. You have to make sure that the chipset (the chip that actually manage the data transfer) is manufactured either by NEC or TI.

It's not always easy finding out the manufacturer of the chipset, but it's possible (for example my GigaBute motherboard came with a TI chip and it was written on its spec). Good luck!

Posted on Feb 04, 2008

  • 1 Answer

SOURCE: UNABLE TO INSTALL FIREWIRE 410????

I got the same problem, but cannt find out or google it how to reset the device, found just some scripts, cannt use that, do you have some help?
THANKS

Posted on Sep 15, 2008

josetapia162
  • 155 Answers

SOURCE: Can't get Yamaha motif to work with new M-AUDIO

Go to your computers control panel find your devices section locate your settings for your synth in/out to see if there active or not. consider to go tothe M-Audio website to chec for recent downloads for ti. You may need to upgrade your windows?

Posted on Jun 29, 2010

  • 1 Answer

SOURCE: M-audio Firewire 1814 unrecognized

yes

Posted on Jul 01, 2010

leethedeuce
  • 4472 Answers

SOURCE: my PC or Mac won't

How long have you owned the unit? Does the computer recognize the device at all that it is even plugged in? It sounds like an internal problem most likely is the reason for it not being able to be recognized and it should be sent in for repair as there is nothing you would want to user service. But it also could still be something software related so if the device is recognized at all, if you go to device manager in windows you should see the device there. Are you trying to use pro tools with the device? Here is a forum post about almost the same issue. Being that this device is quite complicated, I would post on the M-audio forum. They have very good support and will be able to assist you quickly in getting this issue resolved.
http://forums.m-audio.com/showthread.php?11725-Project-Mix-I-O-Audio-Freeze-and-device-can-t-be-found
Thank you,
Lee

Posted on Nov 15, 2010

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