Question about Canon PowerShot SD1000 Digital Camera

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Lens doesnt come out gives message lense error restart camera

When you push the on button the lens doesnt come out and a message comes on "lens error restart camera" I do not understand what I need to do.

Thank you for any advice

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  • Canon Master
  • 98,829 Answers

Try the procedures in this tip.

Posted on Sep 25, 2012

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6 Suggested Answers

Bogdan
  • 198 Answers

SOURCE: Lense won't open.

Hello Ragamuffin, This is a lens assembly mechanism problem. It is a delicate part of any camera. The lens assembly is composed of several servomotors, coils, some sensors and the actual lens. It does the following jobs: it extends the lens back and forth achieves focus by moving the lens zooms the lens by rotating them in the same time as the whole objective is moved back and forth Each of these operations is controlled by some servomotors who actually move these parts and are also connected to some sensors that pass the readings back to a main processing unit. When you open the camera this processing unit will check to see if the lens assembly is able to do all of these 3 things. Failure to comply with even one of them will result in the error you see. "Lens error" is a generic message, doesn't mean that the lens itself are damaged, could be the connector to their servomotors, sensor failure, some coils that are out of position and things like that. They are all related to the lens assembly. Because this is a VERY fragile part of any camera I don't suggest you to try a DiY repair because you can damage the lens even further. Even service centers have problems repairing this, most time it is done under a microscope and some times it simply can't be fixed. This problems occur most of the time in corelation with the camera being dropped or received some shocks but it can happen out from nowhere, just like that. I would recomand you to go to a service center. Try not the big ones that represent large corporations (because they are expensive), instead look for a smaller one. Tell them you have a lens assembly problem, ask them to make you a diagnostic and then ask for a cost estimate BEFORE they actually repair the camera. If the lens assembly is damaged beyound repair it will need to be changed as a whole, including all connectors, CCD sensor and so on. This could cost from $70 - $200 excluding labor parts that can be about $100. Therefore you should ask them a cost estimate. If your camera is still in waranty you just need to call one authorised service center to have it fixed for free. Good luck and please post back if you encounter any other problems.

Posted on Apr 03, 2007

SOURCE: CANON IXUS 60 DIGITAL CAMERA

your lens have been broken and you would need to get the lens replace. It would cost aprox. 200 - 300. Best to contact Canon

Posted on Jun 29, 2008

  • 98829 Answers

SOURCE: PowerShot SD630 lens stuck out, says lens error, restart camera

This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Feb 23, 2010

  • 1382 Answers

SOURCE: lens error, restart camera lens got pushed in

Hi,

Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).


Thank you!

Posted on May 18, 2010

  • 32 Answers

SOURCE: PowerShot SD630 lens stuck out, says lens error, restart camera

I've had similar problems with various versions of this camera. Here's the fix, if all else fails. These are step-by-step instructions to take apart and fix the camera's lens error. http://johnsmouth.wordpress.com/2010/12/01/lens-error/

Posted on Dec 02, 2010

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Dear jmgrev,

Whenever you turn your camera on and your lens doesn't go in and out properly you are likely experiencing a lens error of some sort. Look for an error 18 or a "lens error restart camera" message. If either of these appears you definitely have a lens motor mechanism problem and will need to send the unit in for service.

If the lens still functions, but only intermittently - or if there seems to be a functional problem in focusing correctly or in taking an excessive time to focus, then you are in the early stages of what will soon become a fullblown lens issue.

These problems can be caused by a variety of things such as having obstructed the lens when turning the camera at one point, or getting grit in the lens mechanism or during/after a fall or some sort of impact. It can even happen spontaneously due to the tracking mechanism coming out of gear. Hopes this helps.

Sincerely,
HeavyDLB

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Hi

What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from....

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I put the camera flat on its "back" (screen down, lens up). Looking down at the lens I could see that it was slightly off center. I pushed the lens towards the center and down, forcing it to close. Once it was centered I was able to turn it on and off no problem.

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