Why wont the arcsoft updater update my media converter for philips?? It only says error "abort" "retry" or "ignore" listed as my options, why wont it update?

For some reason, if you have Adobe's CMM installed on your computer, the Media Converter for Philips is unable to start up and will error out every time. You have to uninstall Adobe's CMM (any version), once you do that, the Media Converter for Philips by ArcSoft will work as it should. I found this conflict when I viewed the error in Windows Event Viewer where it listed that the conflict was being caused by the Adobe CMM.dll, I uninstalled Adobe's CMM from my system and the media converter works fine now.

Hello,

Media players need the matching video format: for GoGear Vibe it is SMV.
To convert video from AVI to SigmaTel Motion Video, use the Media Converter Software from the manufacturer. For the videos you'd like to convert, be sure to update video codecs in Windows Media Player 10 or higher.

Vibe players have different display sizes, so you'll need the matching Converter for your player.
When you have the United States version SA5285/37 next site gives all support, including the Arcsoft video converter:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SA5285/37&slg=en&scy=US
note
There's and update for the Arcsoft converter, for downloading directly YouTube films:
click on EXTRAS at the top right hand corner of the Arcsoft main screen.
At the pull down menu click UPDATE AND PATCHES, Arcsoft will check
and let user download and install the updated Stream Ripper feature
( streaming videos need flv video codec )

You have to use the Philips (Arcsoft) Media Converter to convert/transfer videos. If the converter is not recognizing a specific video type - FLV, for instance - download a free program called Riva FLV Encoder and convert the videos to AVI format first. Then the Philips Media Converter will recognize them.

The Philips Media Converter is not capable of converting an entire DVD - you will have to acquire video editing software, and then break up the DVD files into 15-minute chunks, and then convert each chunk.

If you are getting a codec error, do a google search for free video codecs - they are out there. Windows Codec Pack and downloading the latest version of quicktime will give you most of these needed codecs.

This player is not capable of playing copyright-protected videos - so don't even bother with them.

Additional information is available both from Philips website and from Arcsoft's website.

-Tha Mp3 Doctor

You have to use the Philips (Arcsoft) Media Converter to convert/transfer videos. If the converter is not recognizing a specific video type - FLV, for instance - download a free program called Riva FLV Encoder and convert the videos to AVI format first. Then the Philips Media Converter will recognize them.

The Philips Media Converter is not capable of converting an entire DVD - you will have to acquire video editing software, and then break up the DVD files into 15-minute chunks, and then convert each chunk.

If you are getting a codec error, do a google search for free video codecs - they are out there. Windows Codec Pack and downloading the latest version of quicktime will give you most of these needed codecs.

This player is not capable of playing copyright-protected videos - so don't even bother with them.

Additional information is available both from Philips website and from Arcsoft's website.

-Tha Mp3 Doctor

You have to use the Philips (Arcsoft) Media Converter to convert/transfer videos. If the converter is not recognizing a specific video type - FLV, for instance - download a free program called Riva FLV Encoder and convert the videos to AVI format first. Then the Philips Media Converter will recognize them.

The Philips Media Converter is not capable of converting an entire DVD - you will have to acquire video editing software, and then break up the DVD files into 15-minute chunks, and then convert each chunk.

If you are getting a codec error, do a google search for free video codecs - they are out there. Windows Codec Pack and downloading the latest version of quicktime will give you most of these needed codecs.

This player is not capable of playing copyright-protected videos - so don't even bother with them.

Additional information is available both from Philips website and from Arcsoft's website.

-Tha Mp3 Doctor

You have to use the Philips (Arcsoft) Media Converter to convert/transfer videos. If the converter is not recognizing a specific video type - FLV, for instance - download a free program called Riva FLV Encoder and convert the videos to AVI format first. Then the Philips Media Converter will recognize them.

The Philips Media Converter is not capable of converting an entire DVD - you will have to acquire video editing software, and then break up the DVD files into 15-minute chunks, and then convert each chunk.

If you are getting a codec error, do a google search for free video codecs - they are out there. Windows Codec Pack and downloading the latest version of quicktime will give you most of these needed codecs.

This player is not capable of playing copyright-protected videos - so don't even bother with them.

Additional information is available both from Philips website and from Arcsoft's website.

-Tha Mp3 Doctor

You have to run the video files through the Philips (Arcsoft) Media Converter - if you have lost your installation CD with the converter on it, or instruction book, they are available for free from Philips website. If the updated version of the Philips Media Converter doesn't recognize the files you are trying to transfer, run the files through a free program called Riva FLV Encoder - convert the files to AVI format, and then the Philips Media Converter will recognize them.

-Tha Mp3 Doctor

Please read the following threads, they may help:

Thread 1: firmware update
http://www.fixya.com/support/t2162987-wmv_formats_not_working

Thread 2: encoding in avi
http://www.fixya.com/support/t2172448-want_creat_good_quality_avi_videos_mp3

If after updating your firmware and using either ArcSoft, or the encoding method used in the thread above, and you're still not getting sound, let me know.

Go to Philips website and get the updated version of the Philips (Arcsoft) Media Converter in order to properly convert the videos.

You have to use the program called Philips (Arcsoft) Media Converter. I would even get the updated version from Philips website.

-Tha Mp3 Doctor