Question about Planar PDP-42BK 42 in. Plasma HDTV

2 Answers

PD42ED Plasma TV Problem

I sent the following message to shopjimmy@gmail.com:

" There is a new Solution for your Premium Problem on FixYa.com .hmmessage P { margin:0px; padding:0px } body.hmmessage { FONT-SIZE: 10pt; FONT-FAMILY:Tahoma } Please let me know if you still have parts for the Planar PD42ED Plasma TV. By the way, when I clicked on the following link that's supposed to show pictures of the TV, the first image is incomplete and I can't see the problem with the screen."

As soon as I receive a reply, I'll contact you and let you know the answer I receive.

Thank you.

Posted by on

  • stanpok Aug 07, 2008

    Benimur suggested e-mailing shopjimmy@gmail.com. I never received an answer from them. Several days later I happened to go to eBay and found the part I needed being sold by shopjimmy.com. I ordered it from them, received it, had it installed by qualified technician who also had to adjust the voltages. My TV works now.

    Along the way I discovered a couple of things:

    - Not all technicians know how to repair Plasma and LCD TVs. For Plasma and LCD TVs, it seems that a place authorized by the major vendors have technicians with the experience and training to do the job properly.

    - The part list included in the service manual may not always show the correct part numbers. This is because there could be different configurations of the panel and the panel in your TV can have another configuration not specified in the Service Manual. Always use the part number found on the actual part in the TV.

    - You may wish to validate the part number provided by the repair shop. Although the technicians really seem to know what they are doing, the clerk who called me to tell me what the problem was, gave me the wrong part number. He also told me to scrap the TV because parts were no longer available. When I could not seem to find the part anywhere, I went to the repair shop and had a look at the actual board that had the problem. I wrote down the part number. It was completely different from the number that the clerk gave me. I googled the part number and found it being offered by several different sources. Shopjimmy.com had the best price plus they'll ship anywhere in the world.

    - Be patient and keep trying.

    - And finally, the Internet and technology can be your friend.

    Thanks to everyone at fixya.com who offered their suggestions.


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Email this guy @ exoticimports360@yahoo.com he has planar parts for sale.

Posted on Jul 28, 2008

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  • Master
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Hi again,

Appreciate the update. Keeping my fingers crossed for you.

Cheers.

Posted on Jul 20, 2008

  • Louie  Role
    Louie Role Aug 08, 2008

    Glad to be of assistance and appreciate the rating. Thanks on sharing the experience and information.

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