Question about SanDisk Sansa Clip MP3 Player

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Sansa clip while unplugging my new mp3 player from my cpu, the word "DISCONNECTED" is stuck, frozen on the mp3 player display. i've tried to remove it but i dont know how. can you help me?

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Aug 14, 2008

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1 Answer

SANSA CLIP MP3 FROZE WHILE CHARGING


try removing the battery and putting it back in and see what happends. i not sure this will work

Jun 03, 2012 | SanDisk Sansa Clip MP3 Player

1 Answer

Sandisk Sansa Clip frozen want to reset


Hello,

All support for the Sansa Clip can be found on next site:
http://kb.sandisk.com/app/answers/detail/a_id/4303/session/L3NpZC83VDhjWW4qag%3D%3D/sno/0

Look in the Clip manual how to reset:
http://mp3support.sandisk.com/sansa/UserManual/CLIP/CLIP_UM_English.pdf
[ page 6 and 7 of the document file = page 4 and 5 ]
Looking at the display, slide up the power/reset switch on the left side for at least 15 seconds to RESET the player.

May 20, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Its just frozen


Hi there,

Well first of all you can try the following steps -
1. Unfreeze a frozen Sansa Clip by pushing the power button up and holding it for 20 seconds. Release it, and then turn it on again.
2. Go to the Sansa website and download the "Sansa Firmware Updater."
3. Select "Run" when the updater installs. (Installation will take less than two minutes.)
4. Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.
5. Connect the Sansa Clip and then remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.

Good Luck!!

Thanks

Apr 15, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

The volume control is frozen on the lowest level.


Hello,

The manual gives next steps to setup the volume:

1. Press Menu button to return to the Main Menu.
2. Move down to Settings and select it.
3. Select Volume.
4. Highlight the desired volume settings then press Select button.

Manual in pdf format for the Sansa Clip:
http://mp3support.sandisk.com/sansa/UserManual/CLIP/CLIP_UM_English.pdf

Dec 19, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Frozen and stuck on screen disconnected


Hold the power off button continuously for 15 seconds. This should force a shutdown and reboot.

Apr 21, 2009 | SanDisk Sansa e260 MP3 Player

3 Answers

My Sansa Clip is stuck on disconnected


i'm not sure on this one, but reseting it might help. to do this you hold the power button in the on position for 20 seconds, release it and then try turning it off. good luck

Apr 10, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Frozen sansa


When the player is connected to the computer, it is normal for it to say connected and not do anything else. If it is displaying that message after you have disconnected the mp3 player from the computer:
1) Make sure the hold switch is not engaged
2) Reset the player by holding in the power button for 15 seconds
3) If the reset fails, update the Firmware from Sandisk's website
4) if the message still persists, use the Sansa Recovery Tool from Sandisk's website

Good luck!

-Tha Mp3 Doctor

Feb 13, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

The sansa clip mp3 player has totally frozen up-stuck on fm radio


Press the Home button and see if it will go to the settings menu. If it will, change the USB Mode to Auto. If it won't, hold in the power on/off button for 15 seconds to reset the player, and try again.

-Tha Mp3 Doctor

Feb 11, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa clip; Does not appear on icons


unplug Sansa MP3 player from your PC, go to menu ->settings, scroll down to USB-Mode, change mode from MTP to MSC, re-connect, yout PC will connect, detect new usb devive, disk drive.... and your sansa icon will be displayed at computer folder.
Good Luck

Dec 25, 2007 | SanDisk Sansa Clip MP3 Player

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