Question about HP Pavilion dv9000z Notebook

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My laptop c.d. player does not recognize cd

  1. my laptop fell to the floor ;and the burner stop working.
I have an hp pavilion dv5170us notebook pc which, for some unknown reason, has sometimes stopped recognizing the E: drive (cd drive). Sometimes it will, and sometimes it won't, and the won'ts are beginning to out number the wills.

The message received is that there isn't a cd in the drive, when in reality there is. This happens whether I am attempting to play a cd or to burn one.

This laptop sits at my desk, hasn't been dropped, banged or had anything spilled on it.

Any help is appreciated!

Thank you

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  • annarose0788 Jul 22, 2008

    I have the same problem, will the warranty cover that?

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  • 2,028 Answers

This generally happens when the optical eye or reader board in the CD drive fails. You will have to replace the drive.

Posted on Jul 19, 2008

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