my laptop fell to the floor ;and the burner stop working.
I have an hp pavilion dv5170us notebook pc which, for some unknown reason, has sometimes stopped recognizing the E: drive (cd drive). Sometimes it will, and sometimes it won't, and the won'ts are beginning to out number the wills.
The message received is that there isn't a cd in the drive, when in reality there is. This happens whether I am attempting to play a cd or to burn one.
This laptop sits at my desk, hasn't been dropped, banged or had anything spilled on it.
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usualy I do like this: if I'm using a resource and this disapperar I restart PC if the resource start working is probabliy a operating system issue (virus,driver,issue, or what other in the S.O), if the resource still doesn't work it's possible a hardware problem. It may be usefoul to controll BIOS or try a live linux distribution to be sure if is an hardware problem.
HP Pavilion dv6000 laptop PC
Did you 'turn off' the AUTOPLAY feature of the CD\DVD ? When the player "runs two times at startup", it is trying to find the program on the disc.2nd- Look in internet for HP dv6000 cd\dvd drive replacement.(If that is the ""exact match for the product"" you wrote about) 3rd.goto CONTROL PANEL>SYSTEM>HARDWARE>DEVICE MANAGER and look up cd\dvd and uninstall it. REBOOT, when your system comes back it will try to find the cd\dvd. If it does not, it is damaged (kaput!), must be replaced. If Windows finds the cd\dvd drive and reinstalls the drivers, but it does not work, then the heads are dirty or damaged.That Windows found the dvd\cd means that the circuit on the device works.
How? What happend? Did it just all of a sudden stop working randomly? Try taking it off from the computer if its attached with a USB and putting it back in. If it stil the same, un install teh driver for it and reinstall the driver.
Or, if it fell on the floor, then it might have broken a part on the inside