Question about Acomdata Computers & Internet

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Acomdata backup hard drive

When I turn it on I get a message  saying the computer does not recognize the inserted disc. On several attempts, there  a few times when I didn't get the message--and there still is no acomdata icon.  I have a lot of importan files backed up on this device. Thanks for whatever help/suggestions you make.  Abram Epstein/ 347886-6087  (New York City)
Email: abramdeepdiver@aol.com

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  • abrum Jul 19, 2008

    I tried to understand what it means to open my "CPU" and check the cables. I have a Mac G5 and don't quite know what else you mean, except to check whether all the cables are properly hooked up They are. I still get the error message that my computer does no recognize the inserted disc (the acomdata HD 160UE5 hard drive back up).
    MORE ADVICE PLEASE! Abrum

  • abrum Jul 19, 2008

    Still trying...again, the back up acomdata hardrive when I turn it on results in a message, "Computer does not recognize inserted disc"
    Perhaps I should click on the option contained in the same message to "Initialize" or another option, "ignore"--but I'm afraid of losing my data.
    Thanks, abrum

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It is most likely a problem with the controller interface in the external HD case. I had a similar problem with a 500GB simpletech external drive loaded with mission critical data. The safest way to solve this problem without risking data loss is replacing the case. Go to best buy, circuit city,staples, ect and purchase a high quality external USB HD case. Make sure you buy the right version for the hard drive contained in your unit.(SATA,IDE,E-IDE,Size). Install the drive from your original unit into the new case and your problem will be solved. In very rare cases such as extreme power surges the HD itself is sometimes damaged but from what you have stated I think you will be OK.
I almost had a heart attack when this happened to me so I know where you are comming from. I Pray you take this advise and wish you the best of luck....
Feel free to contact me if you have any other issues.
George

Posted on Jul 19, 2008

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Do not turn it on until the computer has completely booted.

Posted on Jul 19, 2008

  • Georgia B
    Georgia B Jul 19, 2008
  • Georgia B
    Georgia B Jul 19, 2008

    My computer does not recognize the Drive.

    A:
    First, check to make sure that all of your connections are secure. Then
    check if your External Hard Drive is listed in the Apple System
    Profiler. If the driver listed is “USB Authoring Support” or “Toast USB
    Support”, disable this Extension(s) in the Extensions Manager. These
    Extensions can cause a conflict with the Drive.

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Have you tried the drive on another computer?

Posted on Jul 19, 2008

  • 1 more comment 
  • Ekse Jul 19, 2008

    Do you get "usb device not recognized" on bottom right corner of your screen?

  • Ekse Jul 19, 2008

    Initialize may empty your drive.

  • Ekse Jul 19, 2008

    it is starting to seem like the best solution would be to take the drive to a local pc repair shop or a data recovery professional. preferably a local pc shop as that would be cheaper. to have it looked at.

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Try installing the chipset driver again and then try.

Posted on Jul 19, 2008

  • Legin Varghese
    Legin Varghese Jul 19, 2008

    *check the led on the external hdd

    *Toggle hard drive power (turn hard drive off and on)

    sleep causes problem to occur, but restart doesn’t cause any *problem. when using a drive that exhibited the “problem” in 10.5; putting computer to sleep and waking on 10.4 causes drive to improperly eject, prompting “device removal” screen upon wake; drive disappears and can’t re-mount until power toggled.

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Open your cpu chk all cable then try to on

Posted on Jul 19, 2008

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The Windows Backup and Restore feature allows you to save files and system images to external backup devices such as hard drives and flash drives. However, backing up files become problematic if the directory your backing up files from isn't configured properly, or if you're having issues with the devices you're backing files to. There are ways to solve or work around backup problems quickly and safely.

Hard Drive b> A backup will not complete if the files you're backing up exceed the amount of space left on the external hard drive. If you're backing up large system files, Microsoft recommends saving the backup to an external hard drive that can hold at least 200 GB. If you're running out of space, you must delete content to create space for others or use another hard drive. Error Codes In some cases, Windows displays the following error codes when it's unable to complete a backup: "0x80070001 (Invalid Function)" or "0x81000037: Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up." These error messages usually appear if Windows is unable to backup a specific library or if you opt out of adjusting your backup settings and settle for the default settings in the Windows Backup and Restore Feature. Reparse Point b> If you're unable to backup a specific library and run into error code messages, removing the reparse point allows you to complete the backup. A reparse point is a file that contains information about the user on a computer. If it doesn't point to a location that contains some of the data you want to backup, error messages appear when you try to back up your files. Type "CMD" in the Start Search box to open the Command Prompt. In the Command Prompt, typing "DIR /AL /S" and pressing Enter lists the reparse points. Each entry says "JUNCTION," which also means reparse point. The entries also tell you the location of the reparse points in Windows Explorer. If you locate a specific reparse point in Windows Explorer, delete its mounted volume from the device's Properties. Once deleted, you should be able to back up your files. Discs b> If you're backing up files to a disc, you'll run into problems if the discs are non-rewritable and already contain data, or if they are severely scratched or damaged. Non-rewritable discs can only be used once, while rewritable discs can be used to read and write data several times. If the CD or DVD you're using is severely scratched, the optical disc drive spins harder than usual in an attempt to read it. If it's incapable of reading the disc, the backup feature may freeze or display an error.
Windows backup or restore errors 0x80070001, 0x81000037, or 0x80070003
http://support.microsoft.com/kb/973455 - workaroundissue12

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Hi,

Right click my computer...go to manage...then to disk management. What is the status of your disk? Is it online?

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1 Answer

I can't seem to open my external acomdata hard drives. My computer doesn't recognize them and when they do open they will close in a few minutes.


Either the power-supply for the external drive is dying,
or the disk-drive inside the external case is dying.

Quick, make a "backup" of all the files on your ACOMDATA, before it totally "dies".

If it still is under warranty, exercise the warranty, and replace it.

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The red light is staying on on my Acomdata 1TB Puredrive USB Esata 1 TB Hard Drive and the computer will not recognize it.


I would say take the drive out and if you have SATA connectors on your motherboard, connect it directly to you computer and see if the computer will recognize it.  If it does, your enclosure is bad.

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1 Answer

Problems with Hard Drive


Hi,

Appreciate the direct "Ask Me".

T your concern:
  • initially, pls verify that it is indeed an external storage problem rather than a laptop USB issue by trying other USB devices and determine if they are recognized and working;
  • disassemble the enclosure of the Acomdata external hard drive and remove the actual hard drive;
  • you would need the use of a 2nd PC, a desktop that could accommodate the HD from the Acomdata (IDE or SATA);
  • install the HD from the Acomdata as a Secondary Master or Slave internally to the 2nd PC;
  • boot the 2nd PC and determine if the HD from the Acomdata will be recognized as a local drive;
  • chances are that the partition of the HD from the Acomdata was messed up. This would explain the blinking blue light;
  • download and install a file recovery program. An example is GetDataBack (unfortunately not a freeware but DEMO is available) and do a recovery. It would take some time based on the size of the HD from the Acomdata;
  • temporarily save the recovered data in the 2nd PC. You can burn this likewise into a DVD backup should the 2nd PC be capable of that;
  • after recovery, re-partition and format the HD from the Acomdata while still attached to the 2nd PC;
  • should the re-partition and format be successful, you can transfer back the temporarily saved recovered files;
  • a nice, simple, fast and safe partitioning/formatting software is Partition Magic (unfortunately not a freeware but FREE TRIAL is available).
  • should the re-partition and format be not successful, you can replace only the HD and/or claim warranty.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

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I have the software you need. Send me your E-mail address and phone number and I will finish fixing this for you free. I will even send you the software for retrieving your data. Don't panic.
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