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Error message on my HP Photosmart C6180 All-In-One printer "unable to send or receive faxes"

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Your hp needs to be updated. go too www.hp.com/support and enter your all in one info and see what it gives ya for that .... if not submitt your query to www.microsoft.com/support ....

Posted on Jul 19, 2008

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Hp c6180 fax not working. Message: Unable to send or receive faxes, press Os to continue Despite the all possible settings and driver updates, the fax has never worked. How can I fix this?


Hi,

Follow the steps one by one

1. Press the Setup button - Press OK
2. Scroll to Tools - Press OK
3. Press OK on Run Fax Test
4. It will list you possible causes why you are not able to send/receive fax

If you cannot solve the issue with the Fax Report, you can do a semi-full reset on printer
( do not do the semifull reset on printer if connected to wireless, If you do so, the printer will loose wireless connectivity to router and you will have to setup the printer on router again )

Disconnect the power cord from back of printer ( when printer is powered on )
Hold the # and 6 button and while holding connect the cord back

This reset will Erase fax logs, wireless connectivity any other memory stored in printer

Follow the instructions on printer screen to re-align the printer and cartridges

Try to send/receive fax and it should work.




* Please rate this solution with Thumbs up and comment to help us improvise in providing better support

Sep 29, 2010 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Unable to send or receive fax


Try uninstalling and reinstalling the drivers for this printer, you can get them from the HP website

Let me know how this goes and whether you need any help doing this or if you have any questions

If this doesn't work then I have a few other ideas for what it wrong.

You could also try a system restore if the drivers don't work

Jun 04, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Hello, I have an HP Photosmart C6180 All-in-One Printer, Fax, Scanner and Copier. It seems that as soon as I turn it on a message comes up: "Fax Failure" Unable to Send or Receive Faxes" This message has...


try ti perform steps as ---->Disconnect the power cable from the back of the printer and then press the power on button for 3- seconds and then at the same time connect the power cable at the back of the printer and then try to turn on the printer and then try to make copy from the printer

Aug 19, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP photosmart c6180 all in one printer error message of 0xc19a0035, ink system has failed. unable to copy, receive faxes, or print. what can i do to fix it?


Hello,

The "Ink System Failure" error is caused by air in the ink fed tubes. We have a step by step guide to perform a ink purge on the printer posted on our web site at: http://www.ccl-la.com/blog/index.php/category/printer-repair/hp-printer-repair/ Following this procedure should get your printer back running in about 10 minutes.

I hope this helps, if so please rate our solution.

CCL_Tech
Corporate Computer
www.ccl-la.com

Aug 03, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Unable to scan, copy or fax message on HP C6180


Please follow the steps and then let me know the results:Click Here

May 23, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

C6180 FAX UNABLE TO SEND OR RECEIVE


check the the phone line, The fax sinal need good clear. Surely,plug the phone-line is rigth line socket. If you do that all, the broblem is still happenning,need to change "relay" on moderm fax board.

Jul 27, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP C6180 ''Unable to scan, copy or send a fax''


Hi,


Check the following steps:


Connect the printer directly to the wall outlet and


1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.



1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold # and 6 while plugging in the power cord



Try to check the result.


Regards,

Sagarjd

Nov 20, 2008 | HP Photosmart C6180 All-In-One InkJet...

6 Answers

Error HP Photosmart 3310. No strart print, no scanning...


I have a Photosmart C6180 all in one and get an error message 0xc18a0101 Ink System has failed. Unable to copy, receive faxes or print. Refer to printer documentation. Error: 0xc18a101.

I put new cartridges in and tried to recalibrate as mentioned by someone on the board. Can anyone help, please?

Nov 16, 2007 | HP Photosmart 3310 Printer

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