Hi. Need help/assistance please. For inputs 1, 2, 3, & 4, I am having issues with my satellite TV signal. When watching satellite, and the program has lots of white background, like on many commercials, the picture starts jumping a lot. When the background does not have a lot of white, the top of the screen, about 3 or 4 inches, looks considerably lighter than the rest of the picture.
When I have the satellite receiver off (no signal at all), I think the screen should be 100% black. But there is a thin horizontal line of "white" (about 2 inches tall), that moves from top to bottom. Almost like there needs to be an adjustment with vertical hold.
With input 5, where I have my DVD hooked up with component video cables, absolutely 100% no issues at all.
Thanks for your input. Far as I know, input 5 is component, but not HD. I think only input 7 is HD (looks like a computer monitor input). I don't think my satellite receiver has component outs. I'll double check, though. If it does have component outs, I'll have to rely on my A/V receiver to switch video inputs, since my DVD will have no place to input direct to the TV (I think there is only one component input on the HS500). Thank you again. Will post any results I come up with.
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Try going to your input button on your remote and see if you are still on the right input like if your tv is using a hdmi cable from your cable or satellite box then your input should be hdmi or hdmi 1 or hdmi 2 etc... also if you have cable or satellite make sure you didn't change the actual tv off of channel 3 or 4 whichever you have your cable or satellite box set on. I hope this helps.
No signal issues are mostly resolve by checking the TV input settings.
You can follow the ff. steps:
1. Using the original TV remote control, look for a button labeled "tv / video", "input" or "source"
2. Select each of the available input until you get the Uverse picture or if you can check the type of cable that you are using to connect the TV and receiver, it'll help you to easily select the input settings. example HDMI cable
I hope this helps you and please don't forget to rate me.
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This sounds like a signal issue. make sure your antenna is connected. Try a different input device. connect a dvd player, set top box for satellite or cable, or a camera, set the tv to the appropriate input and check for an image. Hope this helps.
It has to be on the right channel. If you are supposed to be on channel 3, 61, 73, 113 (ask the satellite company which one you should be on) then you'll have to change the channel. If you are not supposed to be on a channel you have to find out which input you're supposed to be on (video 1, video 2, video 3, av 1, av 2, av 3, hdmi 1, hdmi 2, input 1, input 2, input 3 for example).
If you are unable to view video on your television set, the issue may be that the TV's video input selection does not match.
The TV input source must match how the equipment for example DVD is connected to the TV.
* Plug the RCA cables(red,yellow,white cord) to the designated ports. * Grab your Apex TV remote and attempt to cycle through the video inputs by hitting the "Input" button at the top of the remote multiple times. * If you have used a DVD player or similar external device recently, you may have neglected to switch the video input back to the one assigned to your TV programming. * Devices such as DVD players often reside on the AV 1 or AV 2 video input, and failure to switch back off of one of these will result in a dark, soundless screen when attempting to view cable or satellite television. * Cycle through the inputs until you land on your cable/satellite input once more, which should result in an immediate restoration of picture and sound. * If it does not, approach your Apex TV and look over the A/V cable connections. The A/V cable has two sets of prongs, one on either of its ends. Each prong is either red, yellow and white, and plugs into corresponding A/V ports on the back of the Apex TV and the back of your cable or satellite box. Make sure the ports and prongs are color-corresponding and have not been switched up.
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format indicates issues with the PC Mode, if the signal is not out of range
then check the input source. Please accept the solution if the issue is resolved or
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Since you are getting the signal from the satellite, leave the satellite receiver ON and press input on the TV buttons until you get the signal back, wait 2 seconds after pressing the input button. Make sure the TV is on channel 3 if you are using the antenna input.
Let me know if you need further assistance.
Need more information about you problem. Does the white screen appear on all functions.Does any input signal like a dvd or vcr show picture. If so, then you have a problem with signal connection coming from the television signal source, like a cable or satellite box. You need to check the connecting cables to see if they are outputting signal. Try using different cables to connect the signal source to the television. If this does not work. Try hooking up the signal source to another television to make sure you are receiving signal from them.If all this seems to be working fine and you are sure that you are using the remote control inputs correctly, you may have a problem the video input signal board on the television. You can contact PROSCAN at this web address. www.oncorpus.com. Go to customer support and ask for their technical assistance with your problem. The telephone number for PROSCAN service is 1-888-977-6722. I hope this has been of help with your problem.