Question about HP 1220xi Plain Paper Inkjet Fax

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Problems with copying

Every time I try to copy something there is black line coming across my copy page.

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Pull front of fax machine open
look down
clean the little glass ****.

Posted on Aug 31, 2008

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1 Answer

How do I get rid of the black line when I scan or make copy's


I had a professional to clean the scanner and copy machine. The line was gone. He had special tools to clean the machine parts.. Hope that helps.

Jul 17, 2014 | Brother MFC 8950DW

1 Answer

When I make a copy, a white line appears across the entire middle of the copied page


Hi!Where u put in the document there should be a thin strip of glass,that has something stuck there!Clean it with a damp cloth and voila!!Good Luck!

Dec 07, 2010 | Office Equipment & Supplies

1 Answer

Unwanted verticle line on fax copies


Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page. If this is the cause you will also find that faxes you send to other people will also have this line (although faxes you receive are not affected by this problem with your machine).

To fix the problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

Feb 22, 2010 | Brother IntelliFAX 560 Plain Paper Fax

1 Answer

I have a black line showing up on my faxed documents. I have opened it up, changed the film and re- set it, but the problem persists. The machine is about 5 years old.


Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page.

If this is your problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

Feb 07, 2010 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Pana KX-FL511 will not take mlt. pgs to copy, black lines, hot


It's time to upgrade. The THERMAL head is about to **** out.

Jan 30, 2009 | Panasonic KX-FL511 Plain Paper Laser Fax

1 Answer

Black lines going across the pages


1 check the toner cartridge see it has toner rings on it
2 open - remove toner check the bottom for a thin glass strip clean

Jun 12, 2008 | Panasonic KX-FL541 Plain Paper Laser Fax

1 Answer

Line down center of page.


Hi Sherrey, I think I can help! If you open the ADF cover where you insert your pages to make a copy. You will see a scanner glass about 1/2 inch wide and runs across the width of the printer. You can take a soft towel and some glass cleaner and clean the glass. There will probably be some white build up that looks like white out on the glass just make sure you clean it very well. I hope this helps!!!!

Dec 04, 2007 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Black pages when making a copy or printing something


Have you tried both drum and toner supplies? cause it sounds like a drum fault, if you have tried a new drum and toner, and it is doing it when printing internal reports, receiving fax's and copying then you have a tecnical issue to do with charge and this would likely render machine unecomical to repair (unless you can find a bad contact with drum on machine). If it receives faxs clearly but copys black then it is different issue (ie optics).

Oct 16, 2007 | Brother IntelliFax-2820 Laser Fax

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