Does a serial to usb connection work to get my laptop to read the wacom software,the wacom power plugs into the serial port which is 12v,usb give 5v support am i wasting my money on a converter?
Thankyou for your support Dave
If your table has a USB connection and requires a powered USB port, then don't waste your money or time. If it's the other way around and the table is powered from another source, the converter will likely work.
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Windows 7 is not fully compatible with older devices. You can try and update the driver or restart the PC, remove the device, and replace the Wacom tablet in another USB/serial port which will force Windows to recreate the device in the registry hopefully fixing the configuration.
I have encountered this message a few times, usually if I have tried to plug'n'play the tablet. A restart with the tablet connected usually fixes it for me, but I would suggest removing the driver and software and reinstalling them, making sure you have the most up-to-date version- freely available from wacom.co.uk (though I note you have the latest versions so just reinstall those).
I think, however, your problem might be something to do with the following note from wacom:
Do you know if you are running a 64-bit setup? There may be a workaround even if you are, so do let us know.
Wacom tablet not plugged into your computer with the USB cable.
Go to Add/Remove Programs, (Start>Control Panel>Add/Remove Programs), and -> Remove the Wacom software.
Restart your computer. After Windows XP has fully loaded again, install the Wacom Graphire 3 CD, in your CD/DVD drive. Reinstall the software.
If you had to reinstall your Windows XP operating system, you may have corrupted some of the Wacom tablet's drivers. (Hence the shaky stylus cursor) Removing the Wacom software, and reinstalling it will repair.
Now plug the Wacom tablet into your computer. You should see the, "Found New Hardware", pop-up out of your taskbar tray.
I bought usb to serial cable from ebay with driver software for less cost and then download driver from Wacom for Artpad II (KT series). My laptop is Window XP. Had both drivers installed and it works. I can start my homework with it. Really, I just use it.
Searched for ages to find a driver for my giant wacom (UD-1212-R) on Vista 64. As of this moment there isn't one, and it looks like they are not even going to bother. But if there are any geniuses out there........
Sorry, I figured it out, it was because the serial to usb adapter i was using needed a driver, and then my computer recognizes it as an extra serial port. So, during installation it needed to be searched for automatically from my serial ports.
I just got Vista and it killed my Intuos2 w/serial to usb also, but here's a half solution: Download Wacom driver 4.78-6 http://www.wacom-europe.com/int/downloads/driver/driver.asp?lang=en. Make sure you remove any other Wacom drivers, tablet, and reboot. Install 4.78-6 driver and select serial port when the choice pops up. Plug in your tablet with the serial to usb adapter, wait a few seconds and click retry. Complete the install and reboot. Your Wacom tracking should work now, but certain things might not work like pressure sensitivity and you'll get annoying error "reinstall driver" pop-ups.
I think you can aslo buy a PCI-serial card for your computer and skip the serial-usb adapter since Vista doesn't support the adapter for Wacom tablets.. but I'm not sure if there's a working Vista serial Wacom driver either.. or ever will be. The age of XP and Legacy support is at an end my friends.
Check the port it is connected to. Wacom seems to only recognize serial ports 1-8. I use a USB to Serial adapter and had to reassign it to a lower port number from 12. Go into Device Manager, select the connected device, right click to select Properties, the the Port Setting tab, Advanced button, COM port number. Ok you way back out. uninstall the Wacom software, then reinstall it, following the reboot prompts. It loads a service that tends to hang if the device is not connected when it starts. I had started disabling the tablet and the service just so I can avoid a reboot when I change ports.