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Having trouble installing HP Photosmart All in One Printer. Model C5280. Near the end of installation it ask's for printer to be connected via USB cable. Msg comes up on screen 'USB Device not recognized' 'One of the usb devices attached to this computer has malfunctioned, and windows does not recognise it'. Have been onto PC world 'Tech Guys' where the printer was purchased and tried various things, but no sucess. Please Help!!

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Dear Sir:

It seems that the printer has gone bad because when you get this message 'USB Device not recognized' it means that the usb device connected to the computer is defective however I would suggest you to connect this device to another computer and if you are getting the same error with the other computer.

Please contact hp support they should be able to help you with this.

Please feel free to get back to me If you need any further assistance.
Regards
Mohammed.
Mohammed.feroz.ali@gmail.com

Posted on Jul 19, 2008

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