Question about Dell Latitude D410 Notebook

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Lack of power

I have just bought a re-furbished machine. It did not come with a user manual. I plugged it into the mains supply and switched it on. the Windows screen came on and it worked for about two minutes before warning me to save my work because the battery was critically low. I could not understand why that matters if it is plugged in to the mains. A few seconds later, it switched off and I cannot switch it back on.

Any advice please?

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The DC jack is probably at fault. Moving it in and out and back and fourth may get you a temporary supply of power to charge you back up. The DC jack is a common fault and since your's is a refurbished unit, it may still be under warranty. So if you can get it going by playing with the jack, then you may have a proper fix if it's still has a warranty. Otherwise you may be able to fix it yourself. The power supply could also be the fault, and metering the voltage can tell you if that's the problem.
Try the above suggestions and report back so we can help you further.
Good luck.

Posted on Jul 19, 2008

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