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Deskjet will not install on windows vista - Office Equipment & Supplies

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  • memeryfj Jul 19, 2008

    hp photosmart 3180

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Due to the lack if details on what happens when you attempt to install the printer, I was forced to take an educated guess as to the problem you are encountering, so here is my best guess fix located at this link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00843708&lc=en&cc=us&lang=en&rule=6505&dlc=en&product=1146331

If that is not the problem or doesn't resolve teh problem, check troubleshoooting options here:

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=6505&lc=en&cc=us&lang=en&product=1146331&dlc=en

If that still failes to resolve, then use the CONTACT HP link at the bottom of the link

Posted on Jul 19, 2008

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Run the install program for the printer as administrator.
Right click on the install file and chose : run as administrator.

Posted on Jul 19, 2008

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Go to the printers support site and check for Vista driver for you deskjet. Just Google the manufacturer and support and you should be able to find the Vista driver for your printer.
Good luck.

Posted on Jul 19, 2008

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Please check your cords, make sure they are connected correctly, upload the disc to your computer, and your hardware should work properly.

Posted on Jul 19, 2008

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Hi,

Can you please give the model and make of the deskjet.

Posted on Jul 19, 2008

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