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I can pull out the crown 1 step to adjust the date and another step to adjust the time but not completely. I looks also like e screw but is that really the case? Do I have to use a lot of force to get the crown out? Jan
You do not need to go to US for watch repair. Follow this link:
http://www.ebel.com/#/en/ On the right bottom side of the screen click on store locator. Now click on Middle East and Africa, then click on Israel. Choose the city (or nearest to you). Use the phone or email address to get in touch and clarify with EBEL your problem. Rate me, please.
On my men's classic wave, the stem is removed simply by pulling it out. It feels like it's requiring a lot of force, but it is designed to have resistance so that it's not pulled out accidentally when setting the time.
So to change the battery, you remove the 5 faceplate screws, remove the crystal and gasket, pull out the stem and then the whole face/movement assembly will pull forward.
NOT positive yours is the same, but that's how my men's Classic Wave is. Good luck!
The back will need to be romoved, but in doing so yourself, you will VOID your warranty, and since this is an expensive watch, I highly recommend that you send it in.
You can find all this information here:
If you want to pay the premium for an Ebel strap then any Ebel dealer or an online source can provide that.
For a much more reasonable price, I would try a store that sells AND installs watch straps. Usually, only independant jewelers both sell and install these.
Unfortunately you will not be able to buy links anywhere else exept Ebel. You can try to find them on eBay, but it may take years and even then there is no any guarantee thet you will find the right links. The best way is to contact Ebel and ask them if they can supply any links needed. Visit this link:
Choose the way you want to contact them or the nearest srevice center.
to change the batt on an ebel womans watch i simple. 1 take out screws from bezel. 2 lift off , make sure to keep rubber gasket in place. 3 pull out stem to the set position. 4 be very carefull not to bend / touch hands. 5 turn case upside down, and you will see the opp side from the winder drop out slitely. with your fingernail pull downwards gently on works, then when you have it out a little on that side, turn it back over. and continue to lifft up gently, 5 as you do so, start to rowtate the works counter clockwise. the stem is made to .bend / swivel and the works will turn upside down and lay back into the case. to protect the face while installing the batt. 6 when done gently lift the same way but rowtate clockwise. but make sure you grab sides of works and not the face. ( the hands are very delicate) 7 take the batt to a jeweler to replace you will never find a batt with the same number ( ebel made sure of that ) they want you to pay 140.00 to 240.00 for them to do it. but a jeweler can match it. now that said, once you take the bezel off, your ebel warenty is void. so 140 -240 or $5.00 your choice i have had meny watches over the years all with rubber gaskets and have replaced batts is some five times and the gasket are still fine. and a batt will last 3 to four years. five in 15 years could cost you $ 1020.00 in the long run. hope that answers your question.
i have changed the battery on my and my wifes ebel classic wave watch,,
step 1 ...remove the crown by pulling away from the watch, use your thumb and index fingernail and pull , it will come out
step 2 ...remove all 5 gold bezel screws
step 3... be careful,, the bezel/crystal will pry off easy
step 4... be careful and remove the entire face/hands/watch guts all in one easy step,, or just turn the watch over and it will fall out
step 5.. small screwdriver and remove/replace battery
step 6... reinstall watch guts/bezel and gold screws
step 7... push crown back into watch
step 8... take wife and kids to dinner ,,you just saved three hunderd bucks
if have done it many times ,, you can do it !!!!