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I have an HP C6180 All-in-One printer. I am getting a error message 0xc0d02815, Ink System Failure. The message says to "turn power off, then on again." I've done this and it still doesn't work; still get the same message. I'm using all genuine HP Ink Cartridges and never had this problem before. What do I need to do to fix this?

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You can try with another set of cartridge. otherwise your printer needs servicing

Posted on Jul 19, 2008

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Ink system failure


Plz provide the exact error message

Mar 22, 2014 | HP Photosmart C6180 All-In-One InkJet...

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Ink System Failure Fix for Some HP Printers


<span><span>Hewlett Packard Ink System Failure Error Fix (tested C6180) </span></span> <ol> <li><span><span>Press and hold the "*" key. </span></span></li> <li><span><span>Press the "#" key and release both keys. Display should say "Enter Special Key Combo" </span></span></li> <li><span><span>Press and release in sequence the "1", "2" and "3" buttons. screen says "support" R0631M </span></span></li> <li><span><span>Press and release the right arrow button until the display says "System Configuration Menu". </span></span></li> <li><span><span>Press and release the "OK" button.</span></span></li> <li><span><span>Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status", </span></span></li> <li><span><span>Press and release the "OK" button. </span></span></li> <li><span><span>Display should say "Hardware failure status: Clear. Press OK to clear". </span></span></li> <li><span><span>Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". </span></span></li> <li><span><span>Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. </span></span></li> <li><span><span>Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.</span></span></li> <li><span><span>Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer </span></span></li> <li><span><span>Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. </span></span></li></ol><span><span>I hope this helps</span></span> <span><span><br /></span></span> <span><span>Regards GM</span></span>

on Jul 15, 2011 | Printers & Copiers

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HP Photosmart C6180 Ink System Failure


<br /> Hi,<br /> <br /> <br /> Please perform the following steps and let me know the message that will be displayed on the printer.<br /> Press and hold the "*" key. <br /> Press the "#" key and release both keys. <br /> Display should say "Enter Special Key Combo" <br /> Press and release in sequence the "1", "2" and "3" buttons.<br /> Press and release the right arrow button until the display says "System Configuration Menu".<br /> Press and release the "OK" button.<br /> Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",<br /> Press and release the "OK" button.<br /> Display should say "Hardware failure status: Clear. Press OK to clear".<br /> Press and release the "OK" Button. Message changes to "Hardware failure status Press Cancel to continue".<br /> Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.<br /> Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.<br /> Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer<br /> Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.<br /> <br /> If I could be of further assistance, let me know. <br /> Thanks,<br /> <br /> LETMEFIXIT

on Feb 04, 2011 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

I am getting a error message saying the printer does not have enough ink to ensure printer health. The empty ink cartridge must be replaced to resume printing. I replaced the cartridges and it does not...


These printers have been known to have ink system failure errors. This message can also be caused by using compatible or re-manufactured cartridges. We believe the HP Live update software is also responsible for "dobbing" on you if you use any other brand.
A Fix for the ink system failure can be found below Not sure if it will help with your particular error but it wont hurt to try.
http://fix-your-printer.blogspot.com/2009/03/ink-system-failure-on-hp-photosmart.html
Good luck

Apr 14, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I have a C6180 printer with the error message "ink


I had a similar Ink System error occurring on my printer and eventually it would constantly power on and off. Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This also fixed the ink system failures the printer was having. A similar fix may apply to other printers.

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Nov 22, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Oxc18a0101 error message ink system failure


*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone. http://www.fixya.com/support/t451942-help THIS WORKED!!! Don't throw it out try this first for: Ink system failed Error16x16_smiley-surprised.gifxc18a0101 on photosmart D7160. This is to reset the error code only,you will need to explain in more detail why you got the code and what you've done to correct it.

Jan 24, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Can print...ink system failure - followed process but it wont wor


release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen)
2. Press and release the “OK” button.
3. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
4. Press and release the “OK” button.
5. Display should say “Hardware failure status: Clear. Press OK to clear”.
6. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
7. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
10. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
11. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
13. If the error is still there, or reoccurs replace the unit

Aug 21, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Ink System Failure HP C5180


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Jan 23, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Ink System Failure


Hi,

below is to document that i want you to follow exactly inorder to resolve your issue..

CLICK HERE ==>> DOCUMENT

Please let me know the result after following the document.

thank you so much.

adonscott

Aug 07, 2008 | HP Photosmart C6180 All-In-One InkJet...

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