Question about Lexmark X73 All-In-One InkJet Printer

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Lexmark 73 offline

I have installed my printer onto a new Dell with windows Vista but it will not print and I cannot change the status from offline. Any suggestions please.

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  • sales127 Jul 20, 2008

    Thank you for the suggestion. The printer now says status ready but will not print. In the queue when I click on the line it goes off line.

  • bobo1right Jul 28, 2008

    Battling the same problem...

    Any other suggestions??

    bobo1right@hotmail.com

  • cindyleigh11 Sep 05, 2008

    Just got new dell laptop with windows Vista. Cannot get my printer to print. Have downloaded updated printer drivers. Have removed power cord and USB cable and reinserted. Still won't print. HELP

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  • 20 Answers

Pull the power supply out then back in then do the same with the usb plug at the back of the printer

Posted on Jul 19, 2008

  • ben dobson
    ben dobson Jul 19, 2008

    Pull the power supply out from the printer then push back in [even still powered on]!
    Still nothing ? then do the same with the usb plug .



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1 Answer

Lexmark x73 printer offline?


is the printer driver compatible with your computer. see if your printer runs with the windows you are useing.

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Go to your printer list (Start - Printers and Faxes or Start - Control Panel - Printers and Faxes). Find your printer, right-click on it and you should see an item named, "Use Printer Offline" or "Use Printer Online" in your list. If you click on that item, it will toggle back and forth between the two settings. If it's offline, it will say, "Use Printer Online". Also, the printer icon will be grayed out if it is offline.

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Job Status Window Interface has stopped working.


The issue usually occurs if you are using windows xp drivers on a vista machine. It's strange that the error does not come up when printing from internet explorer 7.0.

There is a file on support.dell.com that you can run to remove any xp drivers and then run the vista installation file. that should take care of these error messages from the operating system.

you can copy and paste the following links to download and run the files :

Patch file to remove xp drivers:
http://support.dell.com/support/topics/global.aspx/support/downloads/en/downloads_splash?c=us&l=en&s=gen&~mode=popup&file=224499

Driver for vista
http://support.dell.com/support/topics/global.aspx/support/downloads/en/downloads_splash?c=us&l=en&s=gen&~mode=popup&file=203951

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START- CONTROL PANEL-PRINTER AND FAXS.
Is it listed there? If not click on ADD A PRINTER, follow the prompts. if that doesn't work , let me know, and we'll try other things. .

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1 Answer

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In Vista make sure you are logged in as a administrator whenever you make any changes.

And if not to bring the printer online you will have to right click on the printer icon and right click on Run as administrator> and then try bringing the printer online and checdk if it works.

And you can delete the Microsoft XPS Document writer it is a default printer icon installed if in case you did not have a printer installed you can store them to print later.
Now that you already have a printer you can delete the Microsoft XPS Document writer.

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Hi,

please perform the steps below:
Step 1:
=====
Determine if the printer is paused or offline :
=============================
1.Open the printers folder, if necessary.
a.Click the Start icon.
b.Click Control Panel.
c.Click Hardware & Sounds.
NOTE: This step is not required when using Classic view in Windows Vista.
d.Click Printers.

2.Right-click the name of the printer and then click Open.
3.Click Printer.
4.Verify that Pause Printing and Use Printer Offline are not selected.
5.Press Esc to close the window without making any changes.
Step 2:
=====
Check for the default printer and USe printer Online in the printers and faxes folder.
=========================================================
Click Start -->> Control panel -->> Hardware and sound-->> Printers-->>Change default printer. ---> Please Right Click on the printer icon which has tick mark and Select the options Use printer Online and Set as Default and also Select the option Resume printing.

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1 Answer

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Go into Printers and right click on your printer. Make sure "Use Printer Offline" does not have a check mark next to it.

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