Question about Dell W2300 23 in. HD-Ready LCD Television

4 Answers

OSD lock icon will not go off

While watching the monitor I saw some flickering with an OSD menu in the background. Then the LOCK icon came on. I've tried holdong down the menu button but no luck. I powered down then disconnected all cables...then tried again...same thing but now it says component on the left top corner...when I press any function the LOCK Icon comes on... ant ideas?

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  • ano237 Aug 16, 2008

    menu lock icon appears on screen. nothing will work to undo it. any suggestions would be helpful. thanks!

  • timbaxter Sep 30, 2008

    I think I have the same problem. It happens with my Dell monitor. Large light blue icons one locked and one unlocked blink alternately on my monitor. my curser moves behind the icons and has not affect. the Dell tech told me it was related to my graphics card. My ATI Radeon 9250 was already installed when I added the Dell E207WFP monitor.

  • yossarian100 Dec 18, 2008

    Suddenly, my W2300 has switched to composite and I can not switch it back. I get a lock icon. I followed the directions in the manual to unlock it, but no change.



    I then made the mistake of calling Dell Technical (dis) Service. After being transfered twice, I was disconnected.



    I will never, never, never buy Dell again.

  • frank658 Dec 21, 2008

    please help...this stupid monitor dell w2300 OSD LOCK ICON is always on...if i push menu...i can see all the choices...but as soon as i touch another key...the OSD icon comes on and i cannot turn it off except to turn off the monitor and repeat the above problem again.....

  • Anonymous Mar 30, 2009

    The lock icon only appeared when I pressed the menu button. Only the power button had any effect. After pressing the menu button for 15 seconds as suggested, the unlock icon appeared and I had full control of the monitor again. Thx for the info.

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Accoreding to the dell support website, it says to do this
FROM DELL:
NOTE: You can also lock or unlock the OSD by pushing and holding the Menu button for 15 seconds. In this mode All buttons will be locked including the "Menu" button. You can unlock by pushing and holding the Menu button for 15 seconds.

web link: http://support.dell.com/support/edocs/monitors/2005FPW/En/setup.htm

But this fix DID NOT WORK for me....maybe it will for YOU....good luck.

Posted on Dec 21, 2008

  • Todd Eaton Mar 03, 2012

    This fix did not work for me either. I tried holding down the menu button for 15+ seconds many, many times and it never unlocks. Since the LCD has long been out of warranty I think I'll just throw it in the dumpster. What a stupid "feature" Dell: Controls that can never be unlocked....

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I solved this problem by pressing and holding the MENU button for around 15-20seconds, after this the lock icon will change to an unlocked icon. Press the button that only makes the Menu come up, not the buttons that + or - values on the sliders, I have taken a picture too. I have highlighted which button you should press in red.
OSD lock icon will not go off - d3306a1.jpg

Posted on Jun 25, 2009

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Other people have been saying to press the menu button for 15, 20 or 30 seconds, but it didn't work for me. I did notice that the icon did go away after about 5 seconds but then came back as soon as I took my finger off the button. I opted for the What ever Works way of breaking the end off of a tooth pick, pressing in the button and then jamming the tooth pick into the space between the button and the bezel to hold the button down.

Posted on Jul 26, 2013

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Hi,You can also lock or unlock the OSD by pushing and holding the Menu button for 15 seconds. In this mode All buttons will be locked including the "Menu" button. You can unlock by pushing and holding the Menu button for 15 seconds.

Posted on Jun 12, 2012

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