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Re: HP Photosmart A520 series printer. Printer is 6 mo. old and has printed approx 50 photos. Bought as a package with a HP Photosmart #M447 digital camera and misc parts for Christmas 2007. Printer started makind a hard banging sound as the cartridge apparently was sliding back and forth. It stopped working and screen said "carriage jammed. Open door and clear". What door. The tray door was open as I was printing from the camera with the cable supplied. The rear door was open and had paper in it. I opened the cartridge door, both with power on and off. The cartridge was nowhere in sight. Stuck over to the left side. Upon further lokking, there is a piece of shiny thin metal strip just hanging loose behind where the cartridge should be when you open the door to change the cartridge. Doesn't look good. Hmmm....... Maybe not a problem that can be fixed by internet or phone. What a shame. I was impressed with it's printing of the pics I take. Any HP repair shops near SF/Oak 94546 zip code? Thanks, Jack at OLEMADJACK@AOL.com

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Thanks for nuttin' HP. Too big a problem? It seems that all FIXYA wants is to sign you up for a premium plan.

Posted on Jul 19, 2008

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6ya6ya
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Posted on Jan 02, 2017

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