Question about SanDisk Sansa View 8GB MP3 Player - Black

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Sansa view 8 gb

Hey i got a new sansa view 8gb and when i plug into the computer it says "hardware found" yet no menu appears but if i also go to my computer it dosent appear

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If you have trouble connecting your mp3 player to your computer, you can always try this --it definitely works on my computer;

1) turn on your mp3 player,
2) push the 'power slider' downward to put it on hold,
3) press on the left of the wheel as if you were to go to the previous song,
4) wait until the 'blue rectangle with the lock' flashes once,
5) plug in your mp3 player to your computer,
6) wait for a few seconds, and a menu should pop-up

hope this was helpful!

Posted on Oct 03, 2008

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I think I have a solution. If you're using Windows Media Player like you're supposed to, click the sync button in the top menu bar. if it says click here to sync device slick there and it'll pop up a menu telling you to name your Sansa and click ok and you should be good to go.

Posted on Jul 29, 2008

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1 Answer

Sansa View not appearing in My Computer


In that case, I'd suggest you to check whether do you have latest version of USB 2.0 installed in your computer or not. Also you can try by connecting the device in different USB port.If still the same, please go ahead and update the latest MTP drivers.

Steps needs to be followed up to update MTP drivers :

1. With the Sansa connected to your computer, open the Safely Remove Hardware icon in the system tray.
2. Select the USB Mass Storage Device.
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7. Select Install the Software Automatically, then click Next.
8. This should update the MTP Device driver. You may be prompted to restart the computer.

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